Community Associate

The opportunity

You work closely with new and existing customers across a variety of industries, helping to create and maintain your community within the center. Your responsibilities include:

• Ensuring the center is ready before opening
• Handling customer requests such as changing WiFi codes, providing directions, setting up projectors, and handling packages
• Managing customer invoices and ensuring services are properly charged
• Organizing and promoting networking events
• Collaborating with the Community Manager to plan and execute events
• Assisting customers with various tasks and providing support

About you

• Able to manage multiple tasks effectively
• Strong communication skills and ability to build professional relationships
• Positive attitude and ability to adapt to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the country you are applying to and at least 18 years old

What we offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for full-time team members
• A quarterly bonus plan program, plus an hourly rate of $19.48
• A bright and inspiring work environment
• Training and development opportunities
• A professional workplace community (business casual attire required)