Community Associate

The opportunity

You work closely with new and existing customers across a variety of industries, helping to create and maintain your own community within the center. Your responsibilities include:

• Taking care of administrative and support needs for customers
• Ensuring all services are properly charged for accurate invoices
• Helping customers with various requests such as changing WiFi codes, setting up projectors, and providing directions
• Managing customer mail and sorting through it while handling other requests
• Planning and organizing networking events
• Writing and distributing e-invites to customers
• Creating, printing, and posting notices around the center
• Directing customers to nearby restaurants after meetings
• Gently asking groups to wrap up meetings and directing them to restaurants
• Ensuring the center is tidy at the end of the day

About you

• Able to manage multiple tasks effectively
• A good communicator with strong professional relationships and empathy
• Positive, enthusiastic, and adaptable to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the country you are applying to and at least 18 years old

What we offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for full-time team members
• A quarterly bonus plan program, plus an hourly rate of $18.06
• A bright and inspiring work environment
• Training and development opportunities aligned with great career paths
• A professional workplace community (business casual attire required)