Community Associate

The opportunity

You work closely with new and existing customers across a myriad of industries, helping to create and maintain your own community within your center. Your responsibilities include:

• Taking care of administrative and support needs for your customers
• Ensuring all services are properly charged for accurate invoices
• Helping customers with various requests such as changing WiFi codes, setting up meeting rooms, and handling packages
• Managing the organization of events like networking events
• Directing customers to restaurants after meetings
• Ensuring the center is tidy at the end of the day

About you

• Able to manage multiple tasks while providing excellent customer service
• A good communicator with strong interpersonal skills and the ability to empathize with others
• Positive, enthusiastic, and adaptable to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the country you are applying to and at least 18 years old

What we offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for full-time team members
• A quarterly bonus plan program
• An hourly rate of $18.15
• A bright and inspiring work environment
• Training and development opportunities
• A professional workplace community (business casual attire required)