Community Associate

The opportunity

You work closely with new and existing customers across various industries, helping to create and maintain a community within your center. Your responsibilities include:

• Taking care of administrative and support needs for your customers
• Ensuring all services are properly charged for accurate invoices
• Helping customers with tasks such as changing WiFi codes, setting up meeting rooms, and printing documents
• Managing customer requests and coordinating with the Community Manager for events
• Assisting with the planning and execution of networking events

About you

• Experience managing multiple tasks while providing excellent customer service
• Strong communication skills and the ability to build professional relationships
• Ability to empathize with customers' needs and find solutions to problems
• Positive attitude and adaptability to fast-changing situations
• Proficiency in using MS Office and other basic IT equipment
• Legally eligible to work in the United States and at least 18 years old

What we offer

• A competitive total compensation package including a quarterly bonus plan and hourly rate of $19.00
• Work-life balance with no standard nights/weekends
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• A 401K Program with a Company match
• Comprehensive health care for full-time team members
• A professional workplace community with business casual attire required
• Training and development opportunities aligned with career path opportunities