Community Assistant - The Heights

What’s Your Purpose? What You Will Do The Community Assistant promotes the leasing and occupancy goals of the community while promoting resident satisfaction by acting as a liaison between residents and the staff. CWS Values: Embrace our core values and set an example to the team by demonstrating these values on a daily basis. Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities. What Your Day Consists Of Leasing the community Prepare move-in packages and lease paperworkWalk units to confirm readinessReview lease and issue keys, gate cards, etc. Positive resident satisfaction and retention Establish and maintain rapport with residents and act as a liaison between the residents and the staffPlan and implement social events for residents on a regular basisAssist residents with any issues or conflicts that may ariseParticipate in on-call program for after-hours resident emergencies Marketing the community Participate in weekly staff marketing meetingsActively participate in the annual and semi-annual turn processAssist with marketing needs of the community Administrative Maintain office suppliesAssist with maintaining resident files and entering resident information into database CWS Risk Management Program Attend and participate in regular CWS safety meetingsAdhere to key control policy What You Bring To Us General knowledge of student housing property managementStrong verbal and written communication skillsAble to adhere to a set and variable work schedule, including weekends and emergenciesAble to establish and maintain effective working relationshipsAble to maintain a professional and ethical atmosphereOwn a valid driver’s license with good driving record and current automobile insuranceStrong customer service orientationBasic internet, word processing, and spread sheet skillsAble to perform work responsibilities at locations other than home propertyAble to travel within major metropolitan area and may be required to attend company functions in other citiesHigh school diploma or GEDCurrent lease onsite or lease no later than the next applicable lease termMust be an enrolled, degree-seeking studentGeneral knowledge of student housing property management What We Offer At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees. We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases. You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home. Work Environment Work is performed in both office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospective residents, vendors, and team members in a fast-paced, customer-focused environment and may involve exposure to outdoor weather conditions while conducting property tours and inspections. Physical Requirements Requires frequent walking of the apartment community, including model units, vacant apartments, and common areas while conducting tours and assisting residents and prospective residents. Position involves standing, sitting, bending, reaching, climbing stairs, and occasional lifting of up to 25 pounds. Work is performed in both office and outdoor environments with frequent customer interaction. This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.