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Jobs · OTHR · Texas

Community Assistant (Full-Time)

Tailwind Group · Waco, TX · 3 wk ago
OTHRFull-time

The Position

The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.

The Property

The Outpost Waco is a unique housing community consisting of 195 units and 543 beds, designed with Baylor University students in mind.

Compensation & Benefits

  • Compensation rate: $16.00 per hour plus bonus potential
  • Benefits & Perks: Medical, Dental, & Vision Insurance for employees and their families, Vacation and Sick Time + 12 Paid Holidays, 401(k) with company matching, On-the-job training and career development, Paid Parental Leave

Responsibilities & Duties

  • Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
  • Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
  • Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
  • Aid in annual unit turnover and help execute move-in/move-out procedures.
  • Complete administrative and Front Desk tasks and duties.
  • Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
  • Seek feedback from residents and communicate them with the team.
  • Respond to after-hour emergency issues as needed.
  • Perform other duties as directed by Property Manager.
  • Possess strong administrative, organization, and communication skills.
  • Be a self-motivated individual and excel at working in a team environment.
  • Ability to have a positive and innovative approach to problem-solving.
  • Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

Qualifications

  • Prefer for our Community Assistants to live onsite and be currently enrolled at the university.
  • Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
  • Ability to have a positive and innovative approach to problem-solving.
  • Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

Skills

  • Strong administrative, organization, and communication skills.
  • Positive and innovative approach to problem-solving.
  • Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

Benefits

  • Medical, Dental, & Vision Insurance for employees and their families
  • Vacation and Sick Time + 12 Paid Holidays
  • 401(k) with company matching
  • On-the-job training and career development
  • Paid Parental Leave

Pay

Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Schedule

This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.

Notice to Third Party Agencies

We are not accepting resumes from recruiters or employment agencies for this position.

Equal Opportunity Employer

Tailwind Group is an Equal Opportunity Employer.

Core Values, Mission, and Vision

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.

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