Community Assistant - CoLiving

Position Overview

The Community Assistant plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.

Key Responsibilities

• Leasing & Tours
• Conduct property tours for prospective residents, showcasing available units and community features.
• Provide detailed information on leasing terms, rental rates, and apartment features.
• Aid in responding to leasing inquiries via phone, email, or in person.
• Coordinate lease signings and move-in processes for new residents.
• Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.
• Leasing Process Support
• Help with application processing, collecting documents, and explaining lease agreements.
• Resident Relations
• Aid in current resident communications regarding leasing renewals, maintenance requests, and community updates.
• Address resident concerns and escalate issues to the Leasing Manager when necessary.
• Marketing & Outreach
• Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.
• Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.
• Aid in the creation of social media content to drive engagement and leasing interest.
• Community Engagement
• Help plan and execute resident events to foster a positive living environment and sense of community.
• Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.
• Administrative Support
• Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.
• Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.

Qualifications

• Currently enrolled at or recent graduate of UC Berkeley (preferred).
• Strong customer service and communication skills.
• Enthusiastic and outgoing personality with the ability to build rapport with students and residents.
• Ability to handle multiple tasks efficiently and in a fast-paced environment.
• Knowledge of UC Berkeley campus culture and student life is a plus.
• Proficiency in Microsoft Office, Google Suite, and familiarity with leasing software (preferred).
• Previous experience in leasing, sales, customer service, or student leadership roles (preferred but not required).

Work Hours

Part-time, with flexible hours to accommodate class schedules, including some evenings and weekends. Must be available for peak leasing periods, particularly during move-in and move-out seasons.

Compensation

• Hourly wage with opportunities for performance-based bonuses.
• Opportunities for housing discounts, depending on property availability.

About the Company

The Berkeley Group is a Berkeley-based property management company dedicated to creating exceptional student housing experiences. We take pride in delivering a resident experience that goes beyond housing — fostering comfort, connection, and community for UC Berkeley students. Our team manages every aspect of operations, from leasing and marketing to maintenance and resident engagement, with a shared goal of raising the standard for student living. We’re a fast-growing company with a collaborative culture, where team members are encouraged to take initiative, think creatively, and make a lasting impact on the communities we serve.