Community Ambassador- The Standard Los Angeles

Duties/Responsibilities

• Understand the Housing Contract and all related addendums and communicate all information to prospective residents, residents, and guarantors.
• Generate new leads, complete guest cards, schedule and conduct tours, and follow up with leads.
• Participate in promoting the community via social media platforms and attending on- and off-campus marketing events.
• Contribute to email and text campaigns in Entrata and TextUs.
• Represent the community and Landmark Properties in a professional manner.
• Maintain a positive community environment and encourage participation in Residence Life activities.
• Resolve resident concerns and conflicts by escalating to the appropriate manager.

Property Operations

• Perform daily opening and closing checklists, including model & tour route inspection, and perform housekeeping as needed.
• Attend and contribute to Landmark Lineup and required staff meetings.
• Respond to internet and telephone inquiries in a timely and professional manner.
• Enter Maintenance Requests, as needed.
• Keep detailed activity logs in prospect and resident accounts.
• Label & log packages and send resident notifications.
• Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.
• Adhere and comply with corporate procedures and government laws on Fair Housing.
• Participate in all Turn-related activities including: Move-in and Move-out days, unit inspections, trash-outs.

Education & Experience

• A high school diploma or equivalent is required.
• Enrolled in a Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc., is preferred.

Preferred Knowledge, Skills, & Abilities

• Strong organization skills.
• Reliable and self-disciplined.
• Proficient in Microsoft Office Suite or related software.
• Ability to work evening and weekend hours, including resident lockouts as needed.
• Available to work during summer and Turn period.

Physical Demands

• Frequent standing, walking, sitting, using hands to finger, handle, or feel, reaching with hands and arms, stooping, kneeling, crouching, or crawling.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay

The pay for this position is $18.42 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.

Benefits

No benefits package is offered at this time.

Schedule

No specific schedule is provided.

Qualifications

No specific qualifications are listed beyond the general education and experience requirements.

Skills

No specific skills are listed beyond the general education and experience requirements.

Benefits

No benefits package is offered at this time.

Pay

The pay for this position is $18.42 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.

Landmark Properties

Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.