Community Ambassador - The One at University City

Duties/Responsibilities

• Understand the Housing Contract and all related addendums and communicate all information to prospective residents, residents, and guarantors.
• Generate new leads, complete guest cards, schedule and conduct tours, and follow up with leads.
• Promote the community via social media platforms and participate in on- and off-campus marketing events.
• Participate in email and text campaigns in Entrata and TextUs.
• Represent the community and Landmark Properties in a professional manner, maintaining a positive community environment and encouraging participation in Residence Life activities.
• Resolve resident concerns and conflicts by escalating to the appropriate manager.
• Perform daily opening and closing checklists, including model and tour route inspections, and perform housekeeping as needed.
• Attend and contribute to Landmark Lineup and required staff meetings.
• Respond to internet and telephone inquiries in a timely and professional manner.
• Enter Maintenance Requests, keep detailed activity logs, label and log packages, and send resident notifications.
• Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.
• Adhere to and comply with corporate procedures and government laws on Fair Housing.
• Participate in all Turn-related activities including move-in and move-out days, unit inspections, and trash-outs.

Qualifications

• High school diploma or equivalent required.
• Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.
• Must possess strong organization skills.
• Must be reliable and have self-discipline.
• Proficient in Microsoft Office Suite or related software.
• Able to work evening and weekend hours, including resident lockouts as needed.
• Available to work during summer and Turn period.

Preferred Knowledge, Skills, & Abilities

• Strong organization skills.
• Reliable and self-disciplined.
• Proficient in Microsoft Office Suite or related software.
• Able to work evenings and weekends, including resident lockouts as needed.
• Available to work during summer and Turn period.

Education

• High school diploma or equivalent required.
• Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.

Work Environment

• The noise level in the work environment is usually moderate.
• No travel required.

Physical Demands

• Stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

N/A

Schedule

N/A

Pay

N/A

Company Info

Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.