Community Ambassador (Part-time)

About the Community

The community is a mosaic of diverse districts, each with its own distinctive character, together forming a vibrant tapestry. Every district tells a unique story, from bustling energy to timeless charm. This master-planned community welcomes everyone with warmth and embraces the idea that personal character and individual responsibility are the ultimate keys to integrity.

About the Role

Join us as a Community Ambassador, where you'll be at the heart of creating memorable experiences for residents, guests, and prospective buyers. This position offers the opportunity to work within a collaborative, resident-centric culture known for integrity, respect, service, and community-focused values.

Responsibilities

• Serve as the first point of contact for guests, residents, and potential buyers, providing tours, answering questions, and disseminating community information.
• Assist the client’s marketing team in planning and executing marketing events with potential buyers, realtors, and residents.
• Help organize and facilitate community events with the client, Lifestyle Director, and Farm Director.
• Manage front desk operations, including answering phone calls, responding to emails, event registration, and supporting marketing efforts with weekly sales and traffic reports.
• Maintain operational tasks such as ensuring a well-maintained environment and inventory management for on-site facilities.
• Follow checklists to open and close the facility properly, ensuring it meets health and safety standards.
• Engage regularly with residents, prospective buyers, and staff, and perform facility tours as needed.
• Work closely with the team to facilitate communication goals.

Requirements

• Minimum 2 years of customer service experience, with strong project management and multitasking skills in fast-paced environments. Alternatively, a minimum of six months’ experience with excellent customer service skills and telephone etiquette will also be considered.
• High School Diploma or equivalent.
• Strong interpersonal skills, excellent verbal and written communication, and proficiency in using Microsoft Office.
• Ability to develop, design, and implement programs and reports.
• A positive, outgoing personality, with the ability to work well independently and as part of a team.
• Strong conflict resolution skills.
• Ability to sit or stand for extended periods and attend community events.
• Valid driver’s license and reliable transportation.

Physical Requirements

• Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Capability to sit or stand for extended periods during meetings or events.
• Manual dexterity in using technology, including computers and mobile devices.

Schedule

The primary workdays will be on weekends, with additional hours approved for events and deadlines. Flexibility to work nights, holidays, and weekends as needed.

Benefits

• Employee Assistance Program (EAP) and Calm Health support programs.
• Eligibility to accrue paid sick leave in accordance with applicable state and local laws (part-time).
• 401(k) with company match—automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience.
• Part-time, flexible schedule.

If driving is or becomes a requirement of the role, you must hold a valid state driver’s license, maintain a clean motor vehicle report, and carry current automobile insurance at statutory limits. CCMC may periodically review motor vehicle reports to ensure compliance.