Community Aide (Part-Time)

Job Summary

The Community Aide supports Student Family Housing management by fostering a safe and welcoming residential community, providing after-hours lockout assistance, and completing assigned operational and community-related duties. This role serves as a resource to residents while assisting management in maintaining housing standards and services.

What You'll Do In This Role

• Community Support & Resident Engagement
  • Build a cohesive and welcoming community among residents
  • Available to residents to answer questions and provide guidance
  • Maintain housing policies and distribute mail keys
  • Serve as a positive example of BYU standards and Student Family Housing guidelines
• Policy Compliance & Inspections
  • Conduct weekly walkthroughs of assigned areas
  • Check stairwells, balconies, landings, and common areas for compliance
  • Work with residents using an educational approach to resolve concerns
  • Perform winter semester wellness and safety inspections of apartments
• Event Support, Communication, & Area Coordination
  • Attend required trainings and staff meetings
  • Affiliate with housing events, activities, and community communication
  • Post notices, flyers, and maintain bulletin boards as needed
  • Coordinate area clean-ups and seasonal snow removal efforts
• Administrative & Office Support
  • Assist Student Family Housing management with assigned administrative and operational tasks
  • Support office operations during peak periods, staff absences, or special projects
  • Perform other housing-related duties as assigned by management
• After-Hours Lockout & On-Call Assistance
  • Respond to after-hours calls during assigned on-call shifts
  • Verify residents' identity using housing systems
  • Meet residents at designated locations and issue temporary keys
  • Log key usage and report activity for next-day office follow up
• Safety, Security, & Independent Decision-Making
  • Perform duties independently during overnight, weekend, and holiday hours
  • Follow all housing safety, access, and confidentiality policies
  • Report incidents and concerns to housing management
  • Drive housing vehicles when required between housing areas

Minimum Education/experience Required

• Must be eligible to live in BYU Student Family Housing
• Ability to work independently and responsibly
• Availability for occasional overnight, weekend, and holiday on-call shifts
• Likely eligible to drive in the United States
• Preferred prior housing, community leadership, or customer service experience
• Familiarity with BYU policies and residential housing environments

What We Offer In Return

• Employee assistance program, available to the employee and all members of their household
• Access to the library
• Free on-campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU

Pay Level

Depends on Experience Required

Documents

• All Staff positions require a resume.
• Refer to the Job Posting for any additional required documents.

Equal Opportunity Employer

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.