COMMUNITY AFFAIRS LIAISON - Westchester/Hudson Valley

About the role

The Community Affairs Liaison for the Westchester/Hudson Valley area will support the implementation of community engagement strategies under the guidance of the Director, Community Affairs. Serves as a frontline ambassador for LiveOnNY, building relationships and delivering culturally responsive outreach programs to advance organ, eye, and tissue donation awareness. This role requires strong interpersonal skills, adaptability, and a commitment to hands-on engagement in diverse communities across the LiveOnNY donor service area.

Adherence to all organizational policies, regulatory obligations, resource stewardship, confidentiality, and ethical conduct is required. All professional time is devoted to the responsibilities of this role, with availability to fulfill management responsibilities inside and outside standard business hours as needed.

Responsibilities

• Execute grassroots engagement activities as directed by supervisor, including presentations, health fairs, and community events.
• Deliver culturally tailored educational programs to diverse ethnic and racial communities.
• Cultivate and maintain positive relationships with community leaders, advocacy groups, and influencers to support departmental initiatives.
• Represent LiveOnNY at community forums and events, reinforcing organizational messaging and values.
• Assist in the coordination and logistics of outreach programs and events.
• Maintain accurate records of activities, attendance, and evaluations for reporting purposes.
• Work closely with supervisors and other team members to ensure consistent delivery of outreach strategies.
• Provide feedback from the field to inform program improvements and future planning.
• Assist the Family Engagement Coordinator on an as-needed basis, including onsite response to advocate for donation and support families through the organ and tissue donation process.
• Initiate timely donation conversations with families either in person or telephonically, in collaboration with hospital partners.
• Participate in continuous process improvement.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree and three to five years of experience in developing and implementing effective grassroots strategies and educational campaigns, or equivalent education/work experience.
• Excellent communication skills.
• Master’s degree preferred.
• Ability to read, analyze, and interpret common journals and documents.
• Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community.
• Ability to write simple communications and documents.
• Ability to effectively present information to co-workers, the general public, and management.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Commitment to working in a culturally diverse organization and community, with a focus on quality, excellence, and performance improvement.
• Energetic and wholehearted approach toward relationship building.
• Ability to travel within the LiveOnNY service area.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk or hear.
• Frequently required to stand and sit.
• Occasionally required to walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; lift and climb or balance.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Default work location is LiveOnNY’s Corporate Office. Remote work or work from home is not standard unless explicitly authorized in writing by the Chief Operating Officer.
• Moderate noise level in the work environment.
• Occasional exposure to risk of radiation, chemical, and bloodborne hazards.
• Exposure to risk of infection (e.g., HIV, Hepatitis) and disease.

Pay

Salary Range: $75,000 - $95,000

Benefits

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance