Community Action Lehigh Valley Invites You to Join our Community of Talent
Community Action Lehigh Valley · Bethlehem, PA · 20 mo ago
OTHRFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement new software solutions as needed
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving skills and ability to work independently
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Excellent written and verbal communication skills
Skills
- Customer service skills
- Technical support skills
- Software implementation skills
Benefits
- Flexible schedule
- Competitive salary
- Professional development opportunities
Pay
- $50,000 - $60,000 annually
Schedule
- Monday through Friday, 8:00 AM - 5:00 PM