Communications Team Lead, Full Time

About the role

Oversee the communication staff and their responsibilities, monitor performance, attendance, and schedule. Assist the Operations Manager with patient concerns, meetings, scheduling, and maintaining day-to-day operational needs for the department.

Requirements

• Associate’s Degree in a related field required; Bachelor’s Degree preferred
• Management/leadership experience preferred
• Previous experience in switchboard communications with working knowledge of VOIP phone systems and monitoring alarms/codes preferred
• Computer skills including knowledge of business software
• Clerical experience preferred
• Ability to pay close attention to detail
• Ability to multi-task
• Self-motivated
• Excellent customer service skills

Schedule

3:00 PM - 11:00 PM, rotating weekends