Communications Specialist - Taguig, Metro Manila

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

About the role

AECOM is seeking a Communications Specialist to be based in Manila, Philippines. The role is primarily responsible for supporting and coordinating content templating and distribution to increase employee engagement and promote AECOM brand awareness in various external and internal channels, websites, and communication platforms.

Responsibilities

• Templating, formatting, and distribution of internal communications in line with corporate brand guidelines.
• Templating, formatting, and distribution of client and external communications in line with corporate brand guidelines.
• Monitor and report on engagement with internal and external communications.
• Support development of website pages and uploading content to support external campaigns and news announcements.
• Coordinate monthly Spotlight Award submissions for each ANZ region – edit content and seek approvals from various business leads, format for distribution.
• Coordinate content from business leads for monthly Team Talks briefing packs.
• Support internal and external calendars, project trackers, and award submissions.
• Track impact of marketing campaigns through performance dashboards, metrics, and analytics.
• Monitor inbound emails in the Communications ANZ inbox.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Perform simple but varied tasks in compliance with service-level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

Requirements

• Bachelor’s degree in Communications, English, Marketing, Journalism, or other related disciplines.
• At least 3 years of professional, corporate communications-related experience, preferably in a global company.
• Experience with email and content management systems such as Poppulo, SharePoint, Salesforce, and Adobe Suite is an advantage but not required.
• Intermediate proficiency in MS Office tools.
• Strong project management capabilities.

Skills

• Strong proofreading capability and ability to visualize impactful formats for communications.
• Highly organized and proactive.
• Ability to maintain good customer relationships with the ability to proactively support customer needs and requirements (Customer Service).
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, and discrepancies through defined methods (Attention to Detail).
• Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures (Problem Solving).

Benefits

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include:

• Medical, dental, vision, life, AD&D, disability benefits.
• Paid time off, leaves of absence.
• Voluntary benefits, perks, flexible work options, well-being resources.
• Employee assistance program, business travel insurance, and service recognition awards.

About AECOM

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation, and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable, and resilient solutions throughout the project lifecycle – from advisory, planning, design, and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025.

What makes AECOM a great place to work:

• Be part of a global team that champions your growth and career ambitions.
• Work on groundbreaking projects – both in your local community and on a global scale – that are transforming our industry and shaping the future.
• Access to cutting-edge technology and a network of experts to make a real impact.
• Award-winning training and development programs to expand your technical expertise and leadership skills.
• A welcoming workplace built on respect, collaboration, and community.