Communications Specialist
Job Purpose
The Communications Specialist is responsible for the development, creation, and visual alignment of written and digital content to expand AFTD's impact, reach, and community engagement.
Job Summary
Under the guidance of the Graphic Design & Content Manager, the Communications Specialist will collaborate with AFTD staff to ensure the timely promotion of FTD awareness and AFTD resources. They are responsible for writing, editing, and proofreading various AFTD materials, while also assisting in the creation of digital graphics, email journeys, and high-impact PowerPoint presentations.
FUNCTIONAL RESPONSIBILITIES
Content & Copywriting: In accordance with AP and AFTD's style guides, write, edit, and proofread engaging content for AFTD emails, newsletters, blogs, website pages, and other publications.
Graphic Assistance & Visual Assets: Assist in the creation and formatting of digital graphics, marketing collateral, and PowerPoint presentations, ensuring all materials align strictly with AFTD's visual brand guidelines.
Email Journeys: Set up, design, and execute email journeys using Marketing Cloud. Work across departments to draft and format email content.
Newsletters: Assist in the content creation, layout, and cross-departmental coordination for the weekly Help & Hope newsletter and other strategic publications.
Webinars & Multimedia Support: Prepare presentation slides, manage tech logistics, and coordinate with presenters to run Zoom webinars. Manage staff tasks according to the webinar SOP.
Proofreading & Quality Control: Serve as a primary proofreader for department deliverables, applying an exceptional eye for detail, grammar, and brand consistency.
Other Job Functions
Maintain and update AFTD's website content and digital assets: Collaborate with subject matter experts.
Support the team: Use tools like Meltwater to track FTD-related stories, draft media pitches, and conduct outreach.
Supervisory Responsibilities
This position is an individual contributor and does not have any supervisory responsibilities.
Qualifications
Education: Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience).
Experience: 2-4 years of professional communications experience. Experience handling a hybrid workload of writing and digital asset creation is highly preferred.
Special Knowledge/Skills:
Writing & Editing Skills: Exceptional copywriting, line-editing, and proofreading skills, with a firm grasp of AP Style.
Design & Presentation Skills: Proficiency in designing highly professional graphics. Experience using Adobe Creative Suite and Canva preferred.
Technical Knowledge: Experience with, or a strong capacity to quickly learn, digital platforms such as Salesforce Marketing Cloud, WordPress, and Meltwater.
Ability to be flexible and adaptable: To work on a wide variety of projects; lending support where needed.
Ability to prioritize and manage time effectively: To meet deadlines.
Proven ability to maintain confidentiality:.
Ability to approach work with a pleasant and professional demeanor:.
Additional Information
Interview Process: Submit an application, including cover letter and resume. Phone screen with a member of AFTD’s HR department. Interview with Hiring Manager. Team interview with department staff. Offer made to final candidate (contingent on reference and background checks).
AFTD Awards: Platinum Seal of Transparency for 2026 from Candid, an organization that collects and publishes IRS-verified data about charitable organizations, issuing Seals of Transparency based on how much information each charity provides. 4-star rating on Charity Navigator, an organization that assesses nonprofits’ organizational effectiveness through IRS filings and metrics such as, Impact & Results, Accountability & Finance, Culture & Community, and Leadership & Adaptability.
Benefits and Perks: Competitive salary and comprehensive benefits package including medical, dental, and vision insurance, basic life insurance/AD&DE, short-term and long-term disability insurance, identity protection, voluntary term life/AD&D, hospital indemnity, accident, and critical illness insurance, pet discount program, employee assistance program, SIMPLE IRA with company match, generous paid vacation and sick time, 14 paid holidays, 4 weeks paid parental leave, ongoing team building opportunities, ongoing professional development training and opportunities, hybrid working environment, business casual dress code.
Additional Interviews or Assessments: May be required depending on position.