Communications Specialist

About the role

Red Carrot is seeking a Communications Specialist to support a federal health agency's workforce development division in delivering digital communications, content strategy, and audience engagement across a range of programs and services. This full-time embedded role functions as part of the customer's communications office and requires the ability to independently manage multiple content workstreams, collaborate with program staff, and produce high-quality communication materials for diverse public health audiences.

Key responsibilities

• Develop, draft, and edit a broad range of health communication content and products including web copy, fact sheets, social media posts, infographics, newsletters, presentations, and video scripts
• Support digital channel management including routine web content updates, social media posting and engagement, and coordination across multiple communication platforms
• Contribute to communication strategy and planning activities, including audience research, message development, editorial calendaring, and campaign coordination
• Produce and maintain suites of communication materials tailored to individual programs and services, ensuring content accuracy, plain language compliance, and Section 508 accessibility
• Support product and project management activities including task tracking, status updates, and maintenance of collaborative systems built on Microsoft 365 tools (Teams, Forms, Lists, Power Automate, SharePoint, Power BI)
• Compile and analyze communication metrics from web, social media, and digital campaigns; translate data into actionable insights and summary reports
• Cook up content review and clearance processes in alignment with agency policies, editorial guidelines, and federal plain language standards
• Aid in audio and video production logistics, including creative briefs, storyboards, and Section 508 compliance documentation
• Ensure all deliverables meet federal accessibility standards (Section 508/WCAG 2.0 AA) and brand and style guidelines

Requirements

• Bachelor's degree in communications, public health, journalism, marketing, or a related field
• Minimum 3–5 years of experience in strategic communications, health communication, or digital content development
• Strong writing, editing, and plain language skills; experience producing content for federal government or public health audiences preferred
• Proficiency with Microsoft 365 tools including SharePoint, Teams, and PowerPoint; familiarity with Power BI or Power Automate a plus
• Experience with social media management, web content management systems, and digital analytics tools (e.g., Adobe Analytics, Meltwater, or Sprout Social) preferred
• Working knowledge of Section 508 compliance requirements and WCAG 2.0 accessibility standards
• Ability to manage multiple concurrent projects in a fast-paced, remote environment with minimal supervision
• Experience supporting federal health agencies or health communications programs preferred

Qualifications

• Bachelor's degree in communications, public health, journalism, marketing, or a related field
• Minimum 3–5 years of experience in strategic communications, health communication, or digital content development
• Strong writing, editing, and plain language skills; experience producing content for federal government or public health audiences preferred
• Proficiency with Microsoft 365 tools including SharePoint, Teams, and PowerPoint; familiarity with Power BI or Power Automate a plus
• Experience with social media management, web content management systems, and digital analytics tools (e.g., Adobe Analytics, Meltwater, or Sprout Social) preferred
• Working knowledge of Section 508 compliance requirements and WCAG 2.0 accessibility standards
• Ability to manage multiple concurrent projects in a fast-paced, remote environment with minimal supervision
• Experience supporting federal health agencies or health communications programs preferred

Skills

• Strong writing, editing, and plain language skills
• Proficiency with Microsoft 365 tools including SharePoint, Teams, and PowerPoint
• Familiarity with Power BI or Power Automate
• Experience with social media management, web content management systems, and digital analytics tools
• Working knowledge of Section 508 compliance requirements and WCAG 2.0 accessibility standards
• Ability to manage multiple concurrent projects in a fast-paced, remote environment

Benefits

• Training and Development – Tuition reimbursement and professional trainings for eligible employees.
• Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage.
• 401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period.
• Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment.
• Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays.

About Us

Red Carrot is an award-winning, woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals — powered by a team fueled by passion, backed by intelligence, and grounded in expertise.