Communications Specialist

About the role

Associa is building the future of community for nearly five million residents worldwide. The Communications Specialist provides support for the Association's website and maintenance needs, ensuring information is communicated in a timely, accurate, transparent, and easy-to-understand manner, while keeping residents informed, engaged, and connected.

Responsibilities

• Act as the liaison for the Communications Committee (website and community communications)
• Research and implement project requests from the Communications Committee
• Draft and write daily, weekly and recurring email blasts to communicate effectively with the residents
• Communicate any project updates to the General Manager & HOA Manager for reporting back to the Board of Director
• Oversee projects, as assigned by General Manager and HOA Manager, for the association
• Assist residents and schedule any training sessions necessary to educate residents on how to log into the community website, how to create an account, etc.
• Handle special projects as assigned by General Manager or HOA Manager

Requirements

• 2+ years of administrative, marketing, communications, and website content experience
• Customer service driven and team oriented
• Collaborative when working with multiple committees and departments
• Ability to work in a fast-paced environment with change
• Organized, attention to detail, proactive, takes the initiative and ownership of the role
• Well versed with Microsoft Office Suite, Constant Contact, Canva, etc.