Communications Specialist

About the role

You’ll be part of a growing Marketing and Communications team and work closely with departments locally and globally to ensure communications are clear, consistent and aligned with company goals. The Communications Specialist is a hands-on content creator and communicator who helps connect GN Hearing...with a focus on the ReSound brand…with our key audiences: Employees (with a strong focus on Shakopee- and US-based teams)Hearing care professionals (our customers)People with hearing loss and their familiesCommunity and educational partners

Responsibilities

• Manage an internal “news bureau” where you will monitor internal and external sources to develop new or adapt existing content for our various audiences
• Support and coordinate Shakopee and US employee communications activities and platforms
• Develop and manage a continuous content calendar across departments and channels, ensuring alignment to strategic content pillars as well as priority campaigns and product launches
• In partnership with the brand marketing team, coordinate communications for GN/ReSound customers (hearing care professionals)
• Review current communication processes and recommend improvements
• Support US, North America and global communication initiatives and campaigns

Essential Functions

• Editorial Direction & Planning
• Content Creation & Adaptation
• Collaboration & Stakeholder Engagement
• Platform and Channel Management
• Measurement & Continuous Improvement
• Global Participation

Competencies

• Editorial management
• Content creation & storytelling
• Audience awareness & content curiosity
• Channel and technical proficiency
• Business acumen
• Problem solving & advisory skills
• Strong interpersonal skills

Qualifications

• Preferred Education: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field
• Experience: 3-5+ years of experience in internal communications, corporate communications, content creation, or a similar role
• Knowledge of employee engagement and communication best practices
• Experience creating content for customer or community audiences (e.g., newsletters, web updates, blogs)
• Experience creating short-form video content a plus