Communications Representative - Hybrid

This is a hybrid position based at our corporate office in Brentwood, TN, with on-site work required Monday through Wednesday.

Responsibilities

• Develop and distribute enterprise communications, including company-wide emails, leadership messages, and operational updates.
• Translate complex or technical information into clear, concise, audience-appropriate narratives.
• Ensure communications align with company voice, tone, and brand standards.
• Drive execution of enterprise communications initiatives and campaigns.
• Deliver timely and effective communications distribution across multiple channels.
• Manage communications intake, prioritization, and workflow across multiple projects.
• Oversee editorial calendars and track deliverables to ensure deadlines are met.
• Coordinate with cross-functional partners including operations, clinical leadership, human resources, and legal.
• Enforce communications processes, standards, and approval workflows.
• Review communications for accuracy, clarity, and risk mitigation.
• Track communications volume, timing, and engagement metrics.
• Identify trends and opportunities to improve efficiency and effectiveness.
• Support reporting on communications performance and operational metrics.
• Identify opportunities to improve communications workflows and scalability.
• Support development and documentation of communications processes and templates.
• Assist with research, briefing materials, and special projects as needed.

Requirements

• High School diploma or equivalent; Bachelor degree preferred.
• Minimum of 3 years of experience in communications, public relations, corporate communications, or related field.
• Experience in healthcare, multi-site organizations, or regulated industries preferred.
• Experience supporting internal or enterprise communications in complex organizations preferred.
• Familiarity with communications governance, approval workflows, or process management preferred.
• Experience supporting executive or leadership communications preferred.

Skills

• Strong written and verbal communication skills with exceptional attention to detail.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Ability to translate complex information into clear, actionable messaging.
• Strong organizational and stakeholder management skills.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams).

Core Competencies

• Agility Resourcefulness: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Manages Uncertainty: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.
• Bias to Action:
  • Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
  • Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.
• Customer Focus:
  • Identifying with Customers: Understanding who the external and internal customers are and what they value.
• Managing Complexity: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.
• Manages Conflict: Can hammer out tough agreements and settle disputes equitably. Stays positive, constructive, and respectful, even in disagreements or conflicts.

Physical Requirements

• Talk / Hear
• See
• Stand
• Sit
• Repetitive Use of Hands

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Schedule

Hybrid schedule with on-site work required Monday through Wednesday.