COMMUNICATIONS OPERATOR

Job Summary

Knowledgeable in the efficient operation of the hospital's console. Professionally and promptly answers incoming calls; transfers callers as appropriate; answers questions from callers in accordance with established hospital policy. Takes and relays messages. Receives calls from caller/patient in professional and courteous manner, and relates to physician complete and accurate information pertaining to the call received.

Education

• High school diploma or GED
• 0‑6 months equivalent combination of education and experience in related area

Experience

• 0‑6 months related experience

Registration / Certification / Licensure

None listed

Other Requirements

• Maintains unit‑specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA‑057 and/or any other department requirements.
• Position requires weekend and night availability.