Communications Operations Specialist

Role Overview

The Communications Operations Specialist serves as the execution engine behind Riverstone’s marketing and communications efforts. This role ensures ideas move from concept to completion by supporting logistics, coordination, and production across internal communications, brand initiatives, and team experiences.

This individual brings organization, responsiveness, and attention to detail to everything from vendor coordination and inventory management to event support and internal reporting - helping the team operate efficiently and deliver high-quality work.

Core Objective

Enable the Communications team to execute with excellence by owning the operational details, coordination, and production support behind key initiatives.

Key Responsibilities

• Coordinate on-site errands, mailings, and vendor shipments (weekly cadence)
• Support procurement efforts including vendor research, communication, and order management
• Aid in product ordering, tracking, and distribution
• Cook up timelines to prevent overlap and ensure proper sequencing of initiatives
• Own & maintain inventory of branded materials (swag, apparel, printed items)
• Track and fulfill internal requests (Green Vests, t-shirts, onboarding kits, etc.)
• Ensure organized storage and accurate counts
• Ensure cost-effective vendor selection and ordering
• Assist with printing, cutting, assembling, and preparing materials for internal and external use
• Support execution of campaigns through hands-on production tasks
• Pull and maintain reports related to programs like?Rooted in Riverstone?(milestones, distribution, participation)
• Help track key outputs across communications and engagement initiatives
• Assist in planning and executing internal events, activations, and experiences
• Cook up materials, setup, and logistics for events
• Help ensure alignment, communication, and follow-through across shared initiatives
• Contribute to creating meaningful, thoughtful experiences that reflect Riverstone’s culture and purpose

Required Skills & Qualifications

• Hightly organized and detail-oriented
• Proactive and responsive, anticipating needs before being asked
• Hands-on and willing to jump in wherever needed
• Strong communicator with the ability to coordinate across teams and vendors
• Enjoys bringing structure to fast-moving environments
• Finds satisfaction in helping others succeed and making things run smoothly
• Proficient in Microsoft suite

What Success Looks Like

• The team executes faster because logistics are handled seamlessly
• Inventory and materials are always organized, stocked, and accessible
• Events and activations run smoothly with no last-minute scrambles
• Vendors and orders are managed efficiently and professionally
• Cross-team collaboration feels easy and well-coordinated