Communications Manager - Sales Activation & Scale

Application window closes 10/26/2026.

About the role

The Customer Experience (CX) Marketing team differentiates Cisco’s CX as a personalized, proactive, and predictive experience that defines market leadership. As the engine behind the communication strategy, you will partner closely with geography leaders to articulate how CX drives unmatched value across the portfolio, with Cisco IQ as the primary delivery vehicle. This role scales impact by creating engaging content that resonates across diverse global markets and sales enablement organizations.

Responsibilities

• Establish a consistent cadence with geography leaders to communicate opportunities and ensure services are central to every sales motion.
• Partner with internal communicators, executives, and external vendors to translate core messaging into compelling visuals and narratives.
• Iterate rapidly on communications, accounting for geographic nuances to ensure content resonates across diverse markets and channels.
• Partner with enablement teams to champion Cisco IQ through global learning and sales training ecosystems.
• Own the production and design of deliverables to engage and drive momentum within the sales organization.

Requirements

• Bachelor’s degree plus 7 years of related experience, or Master’s degree plus 4 years of related experience.
• Proven track record of driving engagement and adoption within large-scale sales organizations.
• Exceptional ability to synthesize complex technology into clear, accessible, and persuasive communications.
• Proven experience leading portfolios of strategic programs with enterprise-wide impact, ideally within a large, matrixed organization.
• Experience collaborating with and influencing cross-functional stakeholders, executives, and external vendors.

Qualifications

• Excellent cross-functional collaboration skills.
• Strong communication skills with a proven ability to drive measurable impact.
• Ability to thrive in a fast-paced environment and adapt to shifting priorities with operational complexity.

Benefits

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era. We’ve been innovating for 40 years to create solutions that power how humans and technology work together across physical and digital worlds, providing unparalleled security, visibility, and insights. Our worldwide network of doers and experts creates limitless opportunities to grow and build on a global scale.

U.S. employees are offered benefits subject to Cisco’s plan eligibility rules, including:

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Eligibility for grants of Cisco restricted stock units (vesting with continued employment)

Paid time away for U.S. employees (subject to Cisco policies):

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees: 16 days of paid vacation per full calendar year (accrued at 4.92 hours per pay period for full-time)
• Exempt employees: flexible vacation time off program (no defined limit, subject to availability and business limitations)
• 80 hours of sick time off provided on hire date and each January 1st, with up to 80 hours of unused sick time carried forward
• Additional paid time away for critical or emergency family issues
• Optional 10 paid days per full calendar year to volunteer

Employees in Illinois participate in a unique time off program to meet local requirements. Non-sales roles are eligible for annual bonuses per Cisco policies. Employees on sales plans earn performance-based incentive pay on top of base salary, split between quota and non-quota components per the applicable Cisco plan.

Pay

The starting salary range for this position in the U.S. and/or Canada is $145,200.00 to $184,100.00, not including incentive compensation, equity, or benefits. Individual pay is determined by hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Applicable full salary ranges by specific state:

• New York City Metro Area: $145,200.00 – $212,100.00
• Non-Metro New York State & Washington State: $129,100.00 – $188,300.00

For quota-based sales roles on Cisco’s sales plan, the ranges above include base pay and sales target incentive compensation combined. For locations not listed, the recruiter can share more details during the hiring process.