Communications Manager

About the role

The Communications Manager at WelbeHealth plays a key role in advancing the organization's mission through clear, compassionate, and strategic communications. This role involves shaping the voice of a mission-driven healthcare organization by leading strategic communications that connect participants, families, team members, and communities across digital, print, and in-person channels. The Communications Manager partners across various teams to deliver high-impact communications that strengthen brand awareness, support participant engagement, and advance WelbeHealth's mission.

Responsibilities

• Lead content strategy and production for a recurring webinar series in partnership with internal subject matter experts, including scripting, webinar platform enablement, RSVP management, and post-event communications
• Manage the development and distribution of a monthly newsletter, coordinating with internal departments to tailor for varied channels and audiences
• Oversee weekly blog and editorial calendar, sourcing stories and engaging contributors to highlight participant stories, thought leadership, and care innovations
• Develop and support growth-oriented communications such as press releases, media statements, event promotion, and brand campaigns, collaborating with Growth and Market Operations teams to support center openings, partnerships, and local engagement efforts
• Support integrated marketing and communications campaigns across internal, external, digital, and community-facing channels to advance organizational priorities and audience engagement
• Support crafting culturally sensitive, health-literate, participant-facing materials across multiple formats including SMS, flyers, and digital platforms
• Support participant communication initiatives, including the development and coordination of participant-facing letters, educational materials, operational updates, and multichannel outreach in alignment with health literacy and brand standards

Requirements

• Bachelor’s degree in communications, journalism, public relations, marketing, or related field preferred; additional two (2) or more years of relevant professional experience may be substituted
• Minimum of five (5) years of experience in communications, public affairs, or marketing (healthcare experience preferred)
• Excellent writing, editing, and storytelling skills across multiple formats (newsletters, blogs, press materials, speeches, etc.)
• Experience with SharePoint, Canva, Microsoft Office (Word, Outlook, Excel, PowerPoint), and Smartsheet
• Experience independently producing content and managing cross-functional projects such as webinars and newsletters
• Familiarity with integrated marketing communications, digital engagement strategies, and evolving communications technologies preferred
• Able to travel and work at one of WelbeHealth’s centers at least 3 days per month, including overnight stays to visit distant locations

Qualifications

• Passion for using strategic communications to make a meaningful impact in healthcare
• Strong storytelling, relationship-building, and project-management skills
• Ability to thrive in a collaborative environment
• Enjoy translating complex topics into clear and engaging content
• Embrace innovative communications approaches

Skills

• Strategic communications
• Content creation and management
• Integrated marketing communications
• Webinar and newsletter management
• Press release and media statement development
• Event promotion and brand campaign support
• Culturally sensitive and health-literate material creation
• Participant communication support

Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• Additional benefits!

Pay

$99,309.58—$131,088.64 USD

Schedule

Flexible schedule with the ability to travel to one of WelbeHealth’s centers at least 3 days per month, including overnight stays to visit distant locations.