Communications Manager

Communications Manager – JLL What this job involves: This strategic role requires specialized expertise in communications strategy development and execution, combining advanced creative capabilities with business acumen to drive engagement across multiple platforms. You'll interpret complex business challenges, develop innovative solutions, and lead projects to enhance our brand presence while building cohesion within a newly formed 700-person team. What your day-to-day will look like: Develop and execute comprehensive communication strategies that address complex business challenges and drive measurable engagement outcomes across web pages, presentations, newsletters, videos, and marketing materialsLead cross-functional project teams, managing timelines and budgets for high-impact communication initiatives including town halls, training programs, and executive meetings Pioneer adoption of emerging communication technologies and design trends, establishing innovative approaches that differentiate our servicesCreate sophisticated, user-friendly templates and presentation frameworks that enhance global team collaboration while mentoring colleagues on best practicesOversee complex design and upload processes for all project materials, establishing content management best practicesExecute and optimize targeted communications to employees and stakeholders, interpreting business metrics and recommending strategic improvementsCreate and maintain the account's SharePoint page, serving as the primary communication platform and centralized repository for forms and templates Required Qualifications: Degree in Design, Art, Marketing, Writing, Business Administration, Social Communications, or equivalent work experience with portfolio of work and references requiredAdvanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and expert-level Microsoft Office skills with advanced PowerPoint and SharePoint customization capabilitiesSpecialized expertise in communications strategy with ability to work independently on complex initiatives requiring innovative solutionsProven project management and team leadership experience with track record of managing moderate resource allocationsExceptional stakeholder management skills with ability to influence and negotiate across organizational levelsStrong business acumen with experience aligning communication strategies with commercial objectivesCultural sensitivity and proven effectiveness in global, remote environments with diverse teams Preferred Qualifications: User Experience (UX) design expertise and HTML email design and creation experience5-7 years of experience in a communications roleExperience with animation and video production tools Website and landing page design experienceFamiliarity with social media and internal communication tools like Nudge and TeamsAnalytical mindset with ability to measure communication effectiveness and optimize strategies based on performance dataDemonstrated mentoring and staff development capabilities with experience establishing replicable processes