Communications Manager

About the role

This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy service and care. The Communications Manager position will play a large role in that. If this sounds like a good fit, we would love to hear from you.

Essential Duties and Responsibilities

Center brand visibility and awareness to lead the creation and execution of strategic communications supporting community engagement, donor engagement, and fundraising initiatives. This may include:

• Annual appeals
• Sponsorship programs
• Stewardship messages and updates
• E-mail and print communications, including newsletters for donors and staff
• Annual organizational and fundraising reports
• Events

Develop and/or curate creative assets to align with organizational goals around storytelling and impact reporting. This may include:

• Partnering with Family First Health's direct services teams to identify opportunities to highlight program impact and success stories
• Working with communications contractor(s) to:
  • Coordinate photography and video creation to capture testimonials and key updates for internal and external audiences.
  • Coordinate multi-channel marketing, drive engagement, and expand the organization's digital presence using Family First Health's social media accounts.
• Creating, maintaining, and providing branded:
  • Templates for presentations, proposals, and reports
  • Promotional materials, such as flyers, signs, and invitations
  • Customized communications for individual, corporate, and foundation donors
  • Visually engaging infographics to communicate data and insights
  • Website and online communications platforms
• Prepare key staff to:
  • Provide access and training in the use of a customized branding and communications toolkit to local organizations and community partners
  • Execute event marketing, fundraising communications, and internal communications using consistent branding and impactful messaging by providing access to and training in the use of a customized branding and messaging toolkit
• Monitor and ensure adherence to organizational brand standards across platforms

Qualifications

• Bachelor's degree or an equivalent combination of education/experience
• 4+ years of relevant non-profit marketing and/or healthcare experience
• At least one year of CRM experience
• At least one year of experience using design tools such as Adobe Indesign, Adobe Express, or Canva
• At least one year of experience using digital mass marketing tools such as Constant Contact
• Exceptional ability to cultivate professional, collaborative, and communicative relationships across teams
• Demonstrated success in designing and executing strategic marketing campaigns, with a strong understanding of multi-channel digital and print engagement, and content development
• Expertise in digital marketing tools, including website management, e-mail marketing, and analytics, to enhance brand recognition and audience engagement
• Proficient in creating impactful storytelling assets such as graphics and written content, showcasing organizational achievements and fostering community connection
• Demonstrated understanding of social media communications best practices

Skills

As a qualified Communications Manager candidate, you should have:

• Positive and outgoing personality
• Excellent customer service skills
• Strong computer skills
• Strong organizational skills

Physical Demands

Must possess the physical and mental abilities to perform the tasks normally associated with a Communications Manager position such as:

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
• Frequent travel with exposure to weather conditions
• Occasional bending, stooping, crouching, or kneeling
• Occasionally carrying office supplies and equipment
• Frequent standing and walking
• Frequent turning and reaching
• Requires correct vision and hearing to normal range
• Requires ability to speak clearly in order for others to understand
• When teleworking or working remotely, requires working alone in a qualified work setting

Benefits

• 3 Weeks of Accrued Paid Vacation per year
• 9 Days of Accrued Paid Sick Leave Time per year
• 4 Personal Days per year
• No Late Evenings or Weekend Hours
• Paid Time Off on Holidays
• Health, Dental, & Vision Insurance Plans
• Short/Long Term Disability and Life Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement Opportunities
• Opportunity for growth and advancement
• And More!