Communications Manager

About the role

FaithOnline is a Christ-centered platform where believers encounter Scripture-grounded content and authentic community. As we prepare for our hard launch and continued growth, we need someone to build and run one of the most important engines at the center of FaithOnline: our Voices. This language aligns with the brand direction around Christ-centered content, biblical depth, community, and formation. This role owns the Voices program end-to-end: recruitment, pipeline development, onboarding, stewardship, activation, systems, and reporting. The goal is bigger than recruiting creators. You'll build a robust, scalable creator model that consistently brings the right Voices into FaithOnline, equips them to contribute meaningfully, keeps them engaged over time, and connects their work across content, community, marketing, product, and growth. You'll be both the relationship and the system behind the relationship: someone Voices know and trust, and someone internally who can build the infrastructure required to support hundreds of creators without losing the human element.

Responsibilities

• Voices Recruitment & Pipeline: Proactively source and recruit faith-driven creators, thought leaders, pastors, theologians, and storytellers who align with FaithOnline's mission and content needs. Own the recruitment funnel from sourcing and outreach through application, review, onboarding, and activation. Build repeatable sourcing strategies, outreach cadences, referral loops, and recruitment campaigns that create a consistently strong pipeline rather than relying on one-off outreach or inbound interest. Partner with our Signature Content Advisors to ensure theological alignment and move qualified Voices efficiently through the review process.
• Onboarding, Activation & Stewardship: Own the Voice experience from initial outreach through ongoing participation. Build the materials, workflows, communication cadences, segmentation, check-ins, recognition, and re-engagement strategies that help Voices understand FaithOnline, contribute successfully, and remain connected over time. Be the relationship. Voices should feel like they have a real person in their corner, not a series of automated emails. This role requires someone who genuinely enjoys building relationships, creating belonging, and caring for creators as people.
• Creator Program, Systems & Reporting: Build the infrastructure required for the Voices program to scale from dozens of creators to hundreds and beyond. Own and continuously improve the Voices CRM/database, pipeline stages,