Communications Manager

Job Summary

The Communications Manager serves as the primary writer and content lead for the organization and is responsible for the development, accuracy, and timely delivery of all institutional communications. This role oversees written content across web, social media, and print platforms and ensures alignment with organizational priorities and brand standards.

Primary Duties and Responsibilities

• Serve as the lead writer for organizational communications, including press releases, annual reports, executive communications, and promotional materials.
• Develop and oversee content for the website, social media platforms, and print publications.
• Ensure accuracy, clarity, consistency, and alignment with institutional messaging and brand standards.
• Manage editorial planning processes, balancing long range projects with urgent communications needs.
• Establish and enforce editorial standards and quality control processes.
• Supervise and provide direction to ensure cohesive messaging, strong visual identity, and effective digital and print content delivery.
• Cook up content production timelines across writing, design, and web publishing functions.
• Respond to time sensitive and high visibility requests with professionalism and sound judgment.
• Maintain performance metrics related to engagement and visibility and adjust content strategies as needed.
• Support crisis and executive communications when required.

Minimum Qualifications

• Educational/Training Requirements: Bachelor’s degree in Journalism, English, Public Relations, Mass Communications or related fields
• Excellent written communication skills
• Experience: Five (5) years of communications experience in a library, museum, or nonprofit organization, with responsibility for executive communications, media relations, publications, special events communications, and brand stewardship
• Demonstrated high-quality writing skills
• Demonstrated project management skills

Knowledge, Skills and Abilities

• Strong strategic thinking skills
• Demonstrated ability to create high quality work
• Business and creative writing, public speaking, and presentation skills
• Ability to align communications planning and execution to achieve organizational priorities
• Proven ability to translate concepts into messages for a variety of audiences
• Ability to prioritize, manage multiple tasks, and meet deadlines
• Analytical, interpersonal, and oral and written communication skills
• Ability to work independently and as a member of a team and to foster a team environment; delegate and direct the work of others
• Ability to negotiate conflict among users and staff
• Proven ability to identify, exercise good judgment, and solve problems
• Ability to take initiative and be accountable for results
• Working knowledge and demonstrated application of current and emerging communication technologies
• Knowledge of the media including print, broadcast, and online
• Proven ability to generate and effectively apply new innovations
• Proven ability to plan projects and coordinate resources to deliver effective marketing campaigns on time and within budget
• Effective collaboration skills to work successfully with internal and external stakeholders
• Ability to find errors and anomalies in publications

Physical Demands

The physical demands are typical of similar jobs in comparable organizations.

Work Environment

The work environment is typical of similar jobs in comparable organizations.