Communications Director
BSO · New York, NY · 3 wk ago
On-siteOTHRFull-time
About the role
Define and deploy DataOne's communications strategy in the United States, in line with the Group's brand platform and governance, around three objectives: industry awareness and credibility, local acceptance, and employer attractiveness.
Responsibilities
- External Communications and Media Relations
- Build and manage the US media database: data center and cloud specialist media, national business press, energy and construction press, and regional press in southern New Jersey
- Produce corporate content: press releases, press kits, talking points, project fact sheets, client messaging, web and LinkedIn content
- Prepare and support spokespersons (US General Management, Technical Management) before every public appearance, with briefs, difficult questions and red lines
- Lead DataOne's presence at industry trade shows and conferences, and secure speaking opportunities on panels
- Local Acceptance and Community Relations
- Map local stakeholders and keep the stakeholder map up to date: City of Vineland, City Council, planning departments, Vineland Municipal Electric Utility (VMEU), Cumberland County, Chamber of Commerce, residents' associations, environmental organizations and educational institutions
- Design the local engagement program: public meetings, open-house days, construction-site information points and a mechanism for responding to residents' questions
- Prepare DataOne's interventions at public meetings and council sessions, with materials, talking points and anticipation of objections
- Translate technical topics (electrical connection, cooling, noise, water and construction traffic) into understandable, verifiable and non-promotional messages
- Monitor the local environment: press review, social media and community groups, and alert management to early warning signals
- Institutional Communications and Public Affairs
- Support relationships with state and county institutional stakeholders, in coordination with US General Management and Legal
- Prepare institutional materials: project presentation materials, economic impact briefs and contributions to public consultations
- Ensure consistency between public messaging, commitments made during permitting procedures and the project's actual data
- Sensitive and Crisis Communications
- Develop and maintain the US crisis communications framework: scenarios, decision trees, crisis team, designated spokesperson and pre-approved talking points
- Cover scenarios: construction-site incident or workplace accident, operational incident or service outage, organized local opposition, environmental controversy, social issue, cybersecurity incident and unfavorable press article
- Provide communications on-call coverage in the event of an incident, in coordination with headquarters and Legal
- Conduct a post-incident review after each event and update the framework
- Employer Brand and Recruitment Support
- Adapt the Group employer brand for the US market and provide content for recruitment channels
- Design local awareness campaigns to support recruitment of technical and operations profiles
- Work with the recruitment team and US HR on employment events, partnerships with local educational institutions and employee content
- Internal Communications and Brand Governance
- Relay and adapt Group internal communications for US teams, taking construction-site and operations populations into account
- Ensure compliance with the Group visual identity guidelines and logobook across all materials produced in the United States, including those of providers and partners
- Select and manage local agencies and providers: media relations, creative, audiovisual production and site signage
- Track the US communications budget and report results according to the KPIs defined with headquarters
Requirements
- Education and Experience
- Seven to ten years of experience in corporate communications, media relations or public affairs, including at least three years in a heavy infrastructure sector: data centers, energy, industry, logistics