Communications Coordinator II

University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

About the role

This role is responsible for supporting the day-to-day execution of internal communications, digital content, and creative projects for University Operations. The Communications Coordinator II assists with writing, content development, digital publishing, and coordinating communications across multiple platforms to ensure accurate, engaging, and timely messaging.

Responsibilities

• Content Creation & Editorial
  • Write, edit, fact-check, and proofread content for newsletters, internal communications, digital platforms, and specialty publications; review drafts prior to publication.
  • Assist with content planning, editorial calendars, campaigns, and promotional initiatives.
• Digital Platforms & Visual Media
  • Support social media and Microsoft Teams channels, including content creation, scheduling, moderation, and engagement.
  • Perform website updates and edits using WordPress; manage digital content and ensure accuracy and consistency.
  • Assist with graphic design and development of flyers and promotional materials using Canva or similar tools.
  • Capture photography and video content for internal communications as needed.
• Analytics, Data & Administrative Support
  • Track, compile, and report basic communications analytics (e.g., open rates, engagement, clicks).
  • Maintain and update distribution lists, subscriber records, and contact databases.
  • Provide general project coordination and administrative support for communications initiatives.

Requirements

• Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supporting internal communications in a large or complex organization.
• Strong knowledge of Microsoft 365 tools, including Microsoft Teams.
• Experience with digital content management systems (e.g., WordPress).
• Proficiency with design tools such as Canva, Adobe Creative Cloud, or similar platforms.
• Experience with social media management, including content scheduling and engagement.
• Basic photography and videography experience.
• Familiarity with AP style.
• Familiarity with tracking and reporting communications analytics (e.g., open rates, clicks, engagement).
• Spanish fluency is a plus.

Additional Application Materials

In addition to your application, please submit a portfolio showcasing relevant work, such as writing samples, communications materials, graphic design, photography, videography, or social media content.

Pay

The anticipated salary range for this position is $48,722 - $65,145. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Schedule

Monday - Friday, 8:00am - 5:00pm

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

For more benefits information, view the UCF Employee Benefits Guide. Dive into our Total Rewards Calculator to discover the diverse selection available to you.