Communications Coordinator (Austin)

Join the Texas Workforce Commission, a Certified Best Place for Working Parents, in a dynamic, fast-paced office where your work impacts the lives of Texans daily. This in-office role is based at our agency headquarters on the north lawn of the Texas State Capitol in Austin, TX.

Applicants must be Texas residents or willing to relocate to Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa.

About the Agency

The Commissioner Representing the Public in the Texas Workforce Commission serves as the public’s advocate, promoting and supporting the growth of Texas’ world-class employers and talented workforce. The Office of the Public Commissioner advances innovative workforce and economic development strategies in collaboration with education partners, local leaders, and industry to preserve Texas’ competitive edge as the best place to work in the world.

About You

You are a highly skilled and adaptable professional passionate about public service. A self-starter who thrives in a dynamic environment, you exercise initiative and independent judgment to achieve results. Known for exceptional communication, research, and analytical skills, you leverage these strengths to execute disciplined communications strategies. You excel at managing multiple priorities, learning processes quickly, and contributing to the success of a small, dedicated team.

Responsibilities

• Assist in developing a disciplined communications strategy, including procedures, standards, and manuals to meet the office’s objectives and goals.
• Perform a wide array of writing tasks, including formal remarks, video scripts, quotes, social media posts, and correspondence for the Office of the Commissioner Representing the Public.
• Support and promote the work of the Public Commissioner’s Office by developing and maintaining a communications calendar, social media strategy, and performance analytics.
• Market programs to community and professional groups to encourage interest and secure support.
• Draft and coordinate internal and external communications.
• Collaborate with program staff in developing and drafting external communications.
• Perform other duties as assigned.

Requirements

Information Specialist II: Two years of full-time experience in writing, scripting, editing, media relations, journalism, public relations, advertising, preparation of public information releases and reports, or related activities in a public or private enterprise.

Information Specialist III: Three years of full-time experience in the same areas as listed above.

Relevant academic credits may be applied toward experience qualifications for this position.

Skills

• Exceptional flexibility and ability to thrive while meeting frequently shifting priorities.
• Ability to work in a team environment, multitask, and work well under pressure while meeting deadlines.
• Strong interpersonal skills to form working relationships and achieve goals.
• Excellence in oral and written communication.
• Ability to organize and maintain complex systems.
• Proven ability to gather and analyze facts, devise solutions, market programs, and prepare reports.
• Experience in a public-facing government office, particularly one involved with public policy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams), Canva, and social media platforms.

Benefits

• Competitive starting salary: $4,788 – $5,784/month ($57,464 - $69,408/annual).
• Defined Retirement Benefit Plan.
• Optional 401(k) and 457 accounts.
• Medical Insurance.
• Paid time off, including vacation, sick, and family care leave.
• Additional benefits for active employees can be found at ERS Texas Benefits.

Veterans: Translate your military skills to qualify for this position or other jobs at Texas Skills to Work. Compare this position to military occupations (MOS) using the Texas State Auditor’s Military Crosswalk.