Communications Business Partner

About the Role

Under the direction of the Communications Manager, this position provides direct support for organizational communication needs. In partnership with assigned areas (such as Human Resources, Asset and Facilities, Physicians, Nursing, etc.), the role leads system-level communication initiatives and supports internal newsletters as assigned. The position also drives other internal communication activities, researching, developing, and writing materials to meet strategic objectives.

Responsibilities

• Lead project teams and committees to implement communication tactics, adhering to budgets and deadlines.
• Provide strategic, creative, and technical expertise for communication plans from inception to completion.
• Collaborate with leaders of assigned areas to determine communication needs and write/edit materials such as maps, fliers, announcements, letters, articles, fact sheets, presentations, brochures, and emails.
• Ensure continuity of information between physician communications, nurse and employee communications, master plan communications, CEO communications, public relations, and marketing.
• Serve as liaison to assigned areas (e.g., Human Resources, Asset and Facilities, Nursing, and Physicians).
• Stay informed of healthcare industry internal communication trends and introduce new ideas to assigned areas.
• Establish communication guidelines, solve operational problems, and ensure goals and objectives are met within prescribed priorities, time limitations, and financial considerations.
• Coach departments on effective communication strategies, including planning and reaching target audiences through various communication vehicles.
• Develop and implement communication guidelines and templates to assist leaders and staff in becoming effective communicators.
• Lead and participate in assigned communication team tactics.
• Support organizational newsletters, including oversight of development and production, identifying interview sources, and writing persuasive copy.
• Oversee creative direction and implementation of collateral materials such as brochures, booklets, direct mail, flyers, newsletters, and annual reports.
• Provide direction for and assist with promotions and events enhancing employee communication.
• Provide writing support for speeches, presentations, and other leadership communication needs.
• Coordinate and develop website communications for intranet and Internet.

Requirements

• Bachelor’s degree in journalism, communications, English, or a related field.
• Minimum of three years of experience in communications, public relations, marketing, advertising, or a similar field; 1-3 years of healthcare experience preferred.
• Advanced writing and editing skills with strong, demonstrable experience.
• Ability to coordinate multiple priorities, deadlines, and projects.
• Proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) and ability to use computers for online learning, forms, policies, and benefits enrollment.

Skills

• Advanced knowledge of writing, editing, and journalism or communications theories, practices, and principles.
• Considerable knowledge of publication preparation, including desktop publishing, printing operations, photography, and design.
• Ability to communicate clearly with co-workers and internal customers.
• Strong interpersonal and leadership skills, with the ability to lead project teams and committees.
• Ability to work independently or as part of a team, depending on project needs.
• Analytical skills to identify problems and recommend solutions.
• Ability to adapt to changes in healthcare and be creative in planning and writing for diverse audiences.
• Ability to maintain confidentiality and exercise independent judgment on marketing-related matters.
• Strong corporate perspective with superior communication skills.
• Ability to work in a high-stress, fast-paced environment with varied work hours.