Communications Business Partner

Serves as the primary liaison between assigned internal departments and the Marketing and Communications team, proactively focused on strategic priorities, operational initiatives, and change management efforts. Works collaboratively with Marketing and Communications team members in creative services, content development, marketing, and digital experience to develop and maintain strong relationships with assigned internal departments and guide internal communications efforts designed to help them achieve business goals.

Pay

USD $34.34/Hr. – Max USD $53.23/Hr.

Qualifications

• Bachelor’s degree in communications, marketing, or related field required.
• Three to five years of corporate communications or related experience required.
• Internal communications experience preferred.

Skills

• Strong business acumen with the ability to align communications efforts to organizational growth, volume, and reputation goals.
• Deep understanding of corporate communications best practices, trends, and internal communications needs specific to Memorial Health’s market.
• Deep understanding of the Memorial Health brand and voice.
• Expert ability to review professional internal communications materials to ensure they reflect the Memorial Health brand and voice.
• Strong strategic thinking skills with the ability to guide the creation of complex organizational plans and materials that provide clear, compelling internal messaging.
• Ability to establish clear expectations, foster accountability, and build collaborative team cultures.
• Commitment to working cross-collaboratively with Marketing & Communications team members.
• Commitment to professional development and continuous improvement.
• High emotional intelligence and professionalism when working with leaders and confidential information.
• Proficient in Microsoft Office suite (Word, PowerPoint, Excel) and other programs identified by the department and organization for communications functions.
• Proficient in all adopted internal communications programs and platforms.

Responsibilities

• Supports the Manager of Internal Communications in enterprise-wide internal communications functions.
• Proactively partners with clinical and operational teams to identify communications needs and translate business and enterprise-wide priorities into effective internal communications strategies that drive employee awareness and engagement.
• Plans, develops, and helps deploy internal communications aligned with organizational strategy to compel employees to take action when needed.
• Ensures communications are delivered through the most effective channels to reach intended internal audiences, consistent with Memorial Health System standards of excellence.
• Follows and supports an enterprise-wide internal communications strategy and plan with initiatives that are data-informed, results-driven, and aligned with standards of excellence.
• Supports the Internal Marketing Manager in measuring the effectiveness of internal communications standards, processes, improvements, and best practices, adjusting as needed in collaboration with other department team members.
• Adopts and deploys trends and best practices in corporate communications, content/writing, and implements innovations to continually advance the work and improve the experience provided.
• Ensures materials meet regulatory and legal requirements.
• Develops and maintains productive relationships with assigned department leaders across the enterprise.
• Provides strategic counsel to service lines as the team anticipates internal communications needs and proactively recommends approaches, tools, plans, and messaging solutions.
• Supports documentation of processes, team standards, and cross-functional workflows to keep work continuously moving forward.
• Maintains up-to-date records of project status, timelines, and deliverables using adopted team project tracking tools.
• Stewards the Memorial Health System brand, ensuring consistent, high-quality brand expression across all channels and platforms.
• Leverages automated systems and processes when possible to strengthen brand awareness, trust, and preference across internal audiences.
• Adopts and uses department and organizational AI tools, leveraging them to continually advance the work and improve experience.
• Develops annual goals consistent with Memorial Health System’s Strategic Plan and Goals, and monitors the status of goal achievement using 30-day action plans.
• Maintains professional affiliations as appropriate.
• Enhances professional growth and development through participation in continuing education, in-service meetings, seminars, and workshops.
• Performs other related work as required or requested.