Jobs · Writing · Virginia

Communications Assistant – Entry-Level

GEM · Norfolk, VA · 6 days ago
On-siteWritingFull-time

About the role

This entry-level opportunity is ideal for someone who enjoys connecting with people, communicating information, building relationships, and creating positive customer experiences. You'll gain hands-on experience in communications, public relations, customer engagement, community outreach, and brand representation while receiving paid training, mentorship, and opportunities for career growth.

Responsibilities

  • Represent our organization in a friendly, professional, and approachable manner
  • Communicate company updates, services, and programs clearly to customers and community members
  • Assist with community outreach, public relations, and customer engagement initiatives
  • Answer questions and provide accurate information about programs and services
  • Build positive relationships with customers, clients, and community partners
  • Support outreach campaigns designed to increase awareness and engagement
  • Participate in community events, promotional activities, and outreach initiatives
  • Work with internal teams to maintain consistent messaging and excellent customer experiences
  • Document customer feedback and engagement activity
  • Share ideas to improve communication and outreach efforts

Qualifications

  • Strong verbal and written communication skills
  • Friendly, positive, and professional personality
  • Comfortable interacting with a variety of people
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities
  • Dependable, motivated, and willing to learn
  • Comfortable working independently and as part of a team
  • High school diploma or equivalent required
  • Customer service, retail, hospitality, sales, communications, marketing, public relations, or outreach experience is a plus but not required

Benefits

  • Paid training — no previous experience required
  • Career advancement and professional development opportunities
  • Leadership coaching and mentorship
  • A supportive, team-oriented work environment
  • Hands-on experience in communications, public relations, customer service, marketing, and outreach
  • Performance-based incentives and recognition opportunities
  • Transferable skills that can support long-term career growth

Why Join Us?

We believe great communication creates stronger relationships and better customer experiences. Our team members receive paid training, mentorship, and real-world experience to help them develop valuable professional and leadership skills. Whether you're starting your career, looking for an entry-level job, or interested in communications, public relations, marketing, customer success, or community engagement, this role offers a supportive environment to learn, grow, and advance.

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