Communications Assistant

About the role

We are seeking a Communications Assistant to support customer communication, appointment coordination, and daily office activities. This role is ideal for someone with strong communication and organizational skills.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Assist with scheduling appointments and maintaining calendars
• Prepare and organize customer correspondence and documentation
• Maintain accurate communication records
• Coordinate information between customers and internal team members
• Provide general administrative support

Requirements

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional and customer-focused attitude
• Basic computer proficiency
• Ability to work independently and as part of a team

Qualifications

• Previous customer service or administrative experience is a plus but not required

Work Environment

• In-person office setting
• Standard weekday business hours
• Professional and collaborative workplace