Communications and Marketing Specialist

Create communications products

Develop communications and product-marketing content that drives awareness and adoption of government program capabilities among current and potential users.

Revise and provide content

• Deliver consistent, on-brand messaging across channels
• Align with branding, messaging, and digital/social media strategies
• Create case studies, infographics, promotional materials, and briefing decks
• Write news and impact stories, brochures, fact sheets, talking points, presentations, and web copy

Support Change Management

• Help create and maintain a change management process
• Evaluate communication methods for process-improvement opportunities
• Identify and mitigate risks associated with proposed changes

Provide Inputs to Reports

• Contribute to the Analysis of Alternatives report upon Government request

Meetings and Plans

• Participate in meetings to discuss and prioritize new communications activities and plans
• Contribute to the Communications Plan and Communications Dashboard metrics

Qualifications

• Minimum of 7 years of strategic communications and product marketing experience
• Bachelor’s degree in communications, marketing, or a related field
• Federal client experience strongly preferred
• Familiarity with change management frameworks (e.g., Prosci/ADKAR)
• Demonstrated change management experience
• Experience supporting complex projects and transformation efforts within the federal government
• Ability to obtain and maintain a DHS/public trust determination
• Legal authorization to work in the U.S.
• Strong critical thinking, analytical and time management skills
• Proven ability to organize, prioritize and work well with others
• Ability to communicate thoughts, ideas and solutions logically both written and orally
• Ability to stay calm under pressure and in a fast-paced environment
• Ability to receive feedback from clients and implement changes quickly and effectively
• Ability to get up to speed quickly on complex issues
• Desire to work in a fast-paced, rapidly evolving environment