Communications and Engagement Consulting-Assistant Director

About the role

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Communications Assistant Director partners with business leaders to develop and execute strategic communications and engagement initiatives that inform, inspire, and connect internal and external audiences. This role drives communications planning, content development, creative storytelling, brand awareness, employee engagement, and event‑related activities in support of key service lines, industry sectors, functional practices, and geographic markets across the Americas. Leveraging firm‑approved Artificial Intelligence (AI) tools and innovative communication approaches, the Communications Assistant Director delivers impactful, multi‑channel communications, manages project timelines and resources, measures effectiveness, and collaborates closely with Communications Leadership and senior stakeholders to advance business objectives.

Responsibilities

• Manage the effective delivery of one or more processes, solutions and/or projects, ensuring quality and effective risk management.
• Drive continuous process improvement by identifying innovative solutions through research, analysis, and best‑practice insights.
• May manage professional employees or supervise others to deliver complex technical initiatives, with accountability for performance and results.
• Apply depth of expertise to guide others and interpret internal/external issues to recommend quality solutions.
• Meet locally set performance objectives and metrics (client service, quality and risk management, sales and business growth, solution development, teaming, etc.).
• Partner with the business on a broad range of communications and engagement programs and initiatives.
• Drive communications and engagement planning, content creation and deployment, creative ideation, innovation, brand awareness, and internal events.
• Execute strategic communications efforts to inform and motivate internal and/or external audiences on behalf of service lines, industry segments, functional practices, geographic areas, public relations, or other focus areas in the Americas.
• Leverage firm‑approved AI tools to create and implement multi‑channel communication deliverables; allocate resources, manage timelines, measure success, and work closely with the Communications Leader and senior leadership.
• Create, develop, and manage scope and schedule for moderate‑to‑complex communications projects; plan and assign resources; manage tasks based on the project plan.
• Collaborate with the Communications Leader to develop plans that communicate strategic objectives; present complex ideas, anticipate objections, influence stakeholders with innovative solutions, and communicate ramifications of decisions.
• Cult