Communications and Community Engagement Specialist

Job Summary

The Facility Specialist Communications and Community Engagement is an extension of the Division Marketing and Corporate Affairs team working onsite at local hospitals. This role supports the promotion of the HCA Healthcare family of brands, as well as the division's growth agenda. The position reports directly to the Facility Director/Manager Communications and Community Engagement with a dotted-line reporting relationship to the hospital CEO.

Qualifications

• Bachelor’s degree required
• 1+ years of experience in a related position/field

Responsibilities

Communications

• Supports all communications, public relations and community engagement activities under the direction of the Facility Communications and Community Engagement Director/Manager.
• Helps manage onsite crisis communication efforts as needed.
• Provides outstanding and timely customer service.
• Develops and maintains positive working relationships with facility administration, directors, staff, and physicians.
• Stays abreast of hospital news, trends, services, and objectives.
• Contributes to development of materials needed in print, online, digital, video, blog and web.

Community Engagement

• Helps facilitate community and customer engagement to heighten our positive reputation within the community.
• Supports coordination of events and programs in coordination with the Division and hospital goals and designed to raise awareness of the submarket’s capabilities and strengths.
• Serves as part of the lead hospital communicator team.
• Supports colleague community engagement including giving campaigns for community and our HCA Hope Fund, volunteering, board service in collaboration with Human Resources.

Marketing

• Affords access to service line leaders, subject matter experts and other key leaders to provide facility insights for division/regional marketing plans.
• Supports execution of local brand management activities.
• Collaborates with Division team to coordinate local marketing and brand strategies.
• Partners with the Marketing Services Organization to develop content (includes web and social content) and manage hospital collateral items such as fliers, brochures, rack cards, etc.

Benefits

• Medical, Dental, Vision, Life Insurance and Flexible Spending
• Paid Time Off (PTO) and Personal Leave
• 401K (100% annual match - 3% to 9% of pay based on years of service)
• Academic Assistance and Reimbursements for Tuition and Student Loans
• Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
• Home, Auto, and Pet Insurance
• Employee Stock Purchase Program (ESPP)
• Short Term & Long Term Disability coverage
• Adoption Assistance
• Legal Benefits
• lots more!