Communications and Change Manager
Position Description
E-volve Technology Systems, Inc. is seeking a strategic, creative, and results-driven Communications and Change Manager to support a client's business system modernization initiatives. This role is responsible for leading the development and execution of integrated communications and organizational change management strategies that drive awareness, engagement, operational readiness, and successful adoption of business process and technology changes.
Key Responsibilities
Develop and execute comprehensive communications strategies that support organizational IT modernization and digital transformation initiatives.
Create compelling communication artifacts, including executive presentations, newsletters, talking points, FAQs, infographics, announcements, job aids, web content, and user communications.
Develop messaging tailored to executive leadership, business stakeholders, technical teams, and end users to promote awareness, understanding, and adoption.
Manage communication calendars and campaigns to ensure timely, consistent, and coordinated messaging across multiple initiatives.
Partner with program leadership to ensure all communications are accurate, consistent, audience-focused, and aligned with organizational objectives.
Demonstrate adaptability and responsiveness by incorporating stakeholder feedback, adjusting communications and change management approaches, and refining implementation strategies to meet evolving project priorities and client needs.
Develop and implement timely change management strategies and plans supporting business transformation and technology implementations.
Work with product owners and major stakeholders to identify communication, training, and engagement needs.
Develop stakeholder engagement strategies that build commitment, reduce resistance, and encourage adoption.
Lead just-in-time learning initiatives and knowledge management efforts to reinforce organizational readiness.
Cook up communications, training, and change activities across business and technical teams to provide a cohesive user experience.
Serve as a trusted advisor to leadership on communications strategy, organizational change, and stakeholder engagement best practices.
Mentor team members and promote effective communication and change management practices across the organization.
Qualifications
Demonstrated expertise in organizational change management, strategic communications, and operational readiness planning and execution.
Exceptional written, verbal, and visual communication skills with the ability to communicate complex information clearly to technical and non-technical audiences.
Strong storytelling, editing, presentation design, and content development skills, including the creative use of graphics, branding, and visual templates.
Excellent interpersonal, facilitation, and stakeholder management skills, with the ability to influence all organizational levels.
Experience supporting IT modernization, digital transformation, or enterprise system implementation initiatives preferred.
Proficiency in change management methodologies and best practices.
Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project, and Visio).
Experience using SharePoint, Microsoft Teams, and collaboration platforms.
Experience with Jira, ServiceNow, or comparable service management and work tracking tools.
Ability to manage multiple priorities in a fast-paced, client-focused environment while maintaining exceptional attention to detail.
Experience supporting senior program managers in the planning, coordination, and execution of complex programs.
U.S. citizenship
Current TS/SCI Security clearance
Current CI poly or eligibility to obtain CI polygraph
Bachelor's degree, and 8+ years of relevant experience in change management, communications, project management, or related roles
Experience in a highly regulated or government contracting environment.
Experience with Agile methodologies or product management frameworks.
Certification in Change Management (e.g., Prosci, CCMP).