Communications Agent- Immediate Start
Apex CLT Corp · Charlotte, NC · 1 mo ago
On-siteCustomer ServiceFull-time
About the role
Apex CLT Corp was created for businesses that want to grow with intention. We combine brand thinking, campaign planning, and creative execution to help companies present themselves with confidence.
We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and business development initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating product information, and developing valuable professional skills through direct customer interaction.
Responsibilities
- Engage with customers and prospective customers during outreach activities.
- Communicate product and service information in a clear and professional manner.
- Answer questions and provide helpful information to customers.
- Identify customer needs and help recommend appropriate solutions.
- Support promotional campaigns and customer engagement initiatives.
- Participate in community outreach and promotional events.
- Assist with lead generation and customer acquisition activities.
- Build positive professional relationships through consistent communication.
- Maintain accurate records of customer interactions and outreach activities.
- Communicate customer feedback and questions to team members.
- Collaborate with colleagues to support customer and business objectives.
- Participate in ongoing training and professional development.
Requirements
- High school diploma or equivalent required.
- Strong verbal and interpersonal communication skills.
- Friendly, professional, and approachable demeanor.
- Positive attitude and eagerness to learn.
- Comfortable interacting with customers and the public.
- Strong relationship-building abilities.
- Good organizational and time management skills.
- Reliable, adaptable, and self-motivated.
- Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.