Communication Systems Technician I

About the role

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Tallahassee, FL area to support our fast‑growing MSS division. As a Military Friendly Employer, we welcome veterans, with over 250 already on board.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing systems when issues arise and restoring communications for public safety, hospitals, utilities, manufacturing, and other mission‑critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating with the team, the Service Manager, and the customer.
• Demonstrating a willingness to learn and be mentored on new communication technologies and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on‑call rotation and providing 24/7 technical support.

Requirements

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
• Valid driver’s license.
• Ability to pass a 7‑year background check, motor vehicle check, and drug screen.
• Team‑focused with a passion to meet customer needs.
• Strong communication skills for end users and third parties.
• Resourceful; willing to seek assistance or guidance when needed.
• Understanding of or willingness to learn two‑way radio theory.
• Experience operating testing equipment such as spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi‑meters.
• Proficiency with Microsoft Office.
• Ability to work inside and outside in heat/cold, wet/humid, and dry/arid conditions; perform physical tasks including frequent standing, walking, sitting, lifting up to 50 lbs, climbing ladders, and using personal protective equipment.

Qualifications

• A two‑year degree in Electronics, IT, or an applicable subject (preferred).
• P25 and/or MotoTRBO experience (preferred).
• CET certification (preferred).

Skills

• Diagnosing, repairing, programming, and installing mobile communications equipment.
• Using spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi‑meters.
• Microsoft Office proficiency.
• Two‑way radio theory knowledge or willingness to learn.
• Customer service and team collaboration.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives
• Other competitive benefits

Schedule

First shift hours Monday–Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules. On‑call rotation for 24/7 technical support may be required.