Communication Specialist - Adv-Regional Transfer Center

About the role

Operates in the Regional Transfer Center under the supervision of the Manager of Throughput in a safe and efficient manner. Responds appropriately using discretion and independent judgment to a wide variety of requests from physicians, outlying facilities and 911 centers to determine appropriate level of care, transport mode (air/ground), type of unit, and division or agency to contact to facilitate the transport. Coordinates in a timely manner all aspects of the mission and monitors the location and status of all transport units at all times while maintaining safety as a priority. Collects and maintains accurate records of information including pre and post transport patient documentation and transport records.

Schedule

6:15 am – 6:45 pm, (3/12-hour shifts per week).

Education

• High School Diploma or GED, required.
• 2 Year / Associate’s degree, preferred.
• Degree in related field.

Experience

• Minimum of two years transport/dispatch, required.

Licensure / Certification

• Certified Flight Communicator through International Association of Medical Transport Communication Specialists, required within 90 days of hire date.
• Current and valid NC EMT certification or equivalent education, preferred.

Additional Skills / Requirements

• Knowledge of medical terminology.
• Working knowledge of Viper, 800, VHF radio system, and aviation terminology.