Communication Officer

About the Role

Under direct supervision, receives, records, and assigns incoming telephone calls to the appropriate Police Department personnel. Monitors department radio communications and provides information and assistance as needed; greets and assists department visitors. Receives and forwards incoming non-emergency and emergency phone calls for police, fire, EMS, city services, and other agencies. The employee must be able to exercise independent judgment and perform duties according to detailed instructions with strict adherence to prescribed standards and procedures. Performs related work as required. Reports to the Communication Sergeant as assigned.

Responsibilities

• Receive, record, and assign incoming telephone calls to appropriate personnel.
• Monitor department radio communications and provide information and assistance as needed.
• Greet and assist department visitors.
• Receive and forward incoming non-emergency and emergency calls for police, fire, EMS, city services, and other agencies.
• Exercise independent judgment while adhering to prescribed standards and procedures.
• Perform related work as required.

Requirements

• High school diploma or GED.
• Complete and pass State mandated training and the State licensing exam within the first year of employment.

Pay

Starting Salary is $41,236.