Commissions Analyst

About the role

As a Commissions Analyst for TQL, you will ensure commission record accuracy, recommend system developments, and provide customer service to the Sales floor regarding commission inquiries. Additionally, the Analyst will work cross functionally to identify, prevent, and resolve commission related issues.

Responsibilities

• Analyze commission records for accuracy and process corrections as needed
• Streamline routine analysis and reports for commissions
• Evaluate commission guidelines periodically and suggest improvement opportunities
• Maintain accurate periodic records of commissions and continuously improve spreadsheets and reporting as assigned
• Develop knowledge of other business areas (Billing, Sales, Financial Accounting, etc.) as they relate to commissions to recognize connections and work effectively with other groups
• Be proactive about potential issues by addressing them early with management
• Provide outstanding customer service to sales floor as well as other customers
• Explain complex commission calculations in a way others can easily comprehend

Requirements

• Bachelor’s degree preferred
• Experience in AR, payroll, or payment processing a plus
• Must be customer service oriented
• Proficient in Microsoft Suite
• Exceptional telephone, communication, and interpersonal skills
• Critical thinking and problem-solving skills with a focus on customer service

Location

1701 Edison Dr, Milford, OH 45150. Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.