Commissions Administrator

Accountabilities

• Oversight of commission processing activities
• Maintenance of accurate records
• Responsive support for smooth commission operations
• Collection, review, processing, and inputting of commission statements
• Analyzing commission transactions and reconciling information against bank statements
• Managing commission processing timelines and deadlines
• Investigating discrepancies and resolving commission-related issues
• Responding to agent inquiries professionally
• Maintaining organized records and documentation related to commission activities
• Collaboration with team members to improve processes and ensure operational efficiency
• Completion of additional administrative responsibilities related to commission operations as assigned

Requirements

• Strong administrative skills
• Excellent attention to detail
• Able to manage financial information accurately
• Able to deliver high-quality service to internal stakeholders
• Previous experience working within an IMO, insurance carrier environment, financial administration, or a related field is an asset
• Strong attention to detail with a commitment to accuracy and data quality
• Proficiency with Microsoft Excel and confidence working with spreadsheets and financial data
• Excellent organizational and time management skills with the ability to manage multiple priorities
• Able to meet deadlines while maintaining accuracy in a fast-paced environment
• Strong problem-solving and investigative abilities to identify and resolve discrepancies
• Reliable, proactive, and capable of taking ownership of assigned responsibilities
• Excellent written and verbal communication skills
• Professional and approachable communication style when interacting by phone and email
• Able to handle challenging conversations with composure and a positive attitude
• Strong computer skills and the ability to quickly learn new systems and software
• Bilingual fluency in English and Spanish is an asset
• Must reside in and be authorized to work in the United States

Benefits

• Competitive salary range of $56,160 - $60,320 USD annually
• Remote work opportunities
• 401(k) retirement program
• Health, vision, dental, and short-term disability benefits
• Access to mental health resources and an Employee Assistance Program
• Opportunities for ongoing training and professional development
• Long-term career growth opportunities within a growing organization
• Opportunity to work alongside experienced professionals and industry leaders
• Collaborative and supportive team environment where contributions are recognized
• Workplace culture focused on integrity, respect, and continuous improvement