Commissioning & Reliability Manager

About the role

We're committed to bringing passion and customer focus to the business.

Responsibilities

• Support coordination with third-party Commissioning Agents on assigned projects. Assist with review of scripts/deliverables, witness testing as needed, and help verify that results and evidence are accurate and complete.
• Work with a third-party commissioning agent on development, review, and implementation of project-specific commissioning plans.
• Perform spot checks of field testing and documentation. Help ensure that passing a test requires adherence to the Sequence of Operations (SOO) and that test evidence supports the result.
• Support metrics and leading indicators of Critical and High issues during Level 4, RVT, and Level 5 (IST) inspection checklists.
• Support formal gating of systems between levels of commissioning by confirming prerequisites, documentation, and readiness. Escalate when quality of installation or documentation does not meet the Reliability Standard.
• Manage the master Commissioning Issue Log (Cx Log) for assigned projects. Categorize issues (Critical, High, Medium, Low) and drive Root Cause Analysis (RCA) for Level 4 and 5 Critical and High issues through verified closeout.
• Collaborate with Site Operations to assess the impact of open deficiencies. Define workarounds or Manual Operating Procedures (MOPs) when appropriate and ensure risks are documented and understood.
• Hold General Contractors and vendors accountable to the commissioning schedule, documentation requirements, and technical design intent.
• Collaborate with project teams, architects, engineers, and subcontractors to support the successful implementation and verification of MEP systems.
• Communicate report status, successes, challenges, and plans of action to management and the broader team on a timely basis.
• Train 3rd party personnel, including the Commissioning Manager, GC MEP Coordinator, and Commissioning Project Managers on the Aligned Quality & Commissioning Programs.
• Manage Cx Alloy or equivalent platform use and requirements for each project assigned.
• Develop and maintain a feedback loop local to the project and continuously refine risk models, adapt strategies, and track lessons learned.
• Identify opportunities for process improvements in commissioning readiness (prerequisites, checklists, documentation quality, and evidence capture).
• Implement best practices that improve test rigor, issue closeout velocity, and repeatability of turnover outcomes.
• Participate in cross-functional lessons learned and incorporate improvements into future project planning and execution.

Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Facilities Engineering, or a related engineering/technical field. Equivalent combination of education and experience considered.
• Minimum of 3-6 years of experience in commissioning, reliability, or mission-critical facilities delivery (data centers or similarly complex MEP environments).
• Experience supporting Level 4 functional testing and Level 5 Integrated Systems Testing (IST), including readiness tracking, witnessing tests, and documenting/validating results.
• Experience supporting issue management and closeout (Cx log), coordinating corrective actions across trades/vendors, and contributing to turnover package completeness.
• Knowledge of mission-critical electrical/mechanical systems and controls, including acceptance criteria, SOO verification, and integrated test concepts.
• Ability to interpret one-lines, P&IDs, sequences/control narratives, and testing documentation (plans, scripts, checklists, turnover packages).
• Working familiarity with BAS/controls and EPMS/SCADA trending for functional verification and troubleshooting support.
• Experience with commissioning management platforms (Cx Alloy or equivalent) and proficiency with Microsoft 365 tools (Excel, Teams, SharePoint, Word, PowerPoint).

Skills

• Exceptional analytical and problem-solving abilities.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex technical information to diverse audiences.
• Proven ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational and project management skills.
• Ability to influence and collaborate with various stakeholders across different departments.
• Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
• Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Includes staff in planning, decision-making, facilitating, and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products, and services; continually works to improve supervisory skills.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Physical Requirements

• Ability to sit or stand for extended periods.
• Occasional travel to various facility sites may be required.
• Requires a high level of commitment to customer service, whether co-workers or customers.
• Ability to analyze and solve problems involving several options with limited information.
• Requires good organizational skills, attention to detail, and an openness to new ideas and procedures.
• Frequently required to stand, walk, and sit.
• Frequently required to talk or hear.
• Occasionally exposed to wet and/or humid conditions (non-weather).