General Manager - RT2720

About the Role

At RaceTrac, General Managers lead a team, drive profitability, and create unforgettable guest experiences in a fast-paced environment. You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.

Benefits

• Competitive pay and performance-based incentives
• Career growth opportunities – we promote from within
• Comprehensive training and development to enhance your leadership skills
• Operate with an entrepreneurial mindset with guided support
• Complete benefits package including medical, dental, vision, 401(K), paid time off (PTO), and more

Responsibilities

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional
• Recruit, train, and mentor team members, preparing them for growth opportunities
• Provide continuous feedback, coaching, and performance management
• Create a positive and engaging work environment where team members feel valued
• Execute operational plans to meet sales, labor, and profitability goals
• Analyze sales, margin, and labor reports to identify opportunities for improvement
• Operationalize marketing strategies to boost food sales and promotions
• Monitor inventory, cash handling, and store expenses to optimize financial results
• Lead by example in upholding good safety and sanitation standards
• Conduct regular quality checks to ensure food and beverage offerings meet or exceed expectations
• Train and enforce compliance with food handling, safety regulations, and company policies
• Ensure the store is always clean, well-stocked, and visually appealing
• Proactively address maintenance needs and vendor relationships
• Oversee scheduling and payroll execution to ensure proper staffing levels

Requirements

• 5+ years of retail, food service, or restaurant management experience (high-volume preferred)
• Strong leadership, coaching, and team-building skills
• Ability to analyze business metrics and make data-driven decisions
• Proficiency in Microsoft Office Suite and financial reporting
• Knowledge of labor laws and staffing best practices
• High School Diploma or GED, in progress or completed
• Ability to lift up to 50 lbs. and perform physical tasks, as needed
• Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

About Us

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions—RaceTrac, RaceWay, Energy Dispatch, and Gulf—there’s always a new challenge to take on and a new path to pursue.