Commissary Team Leader - Larchmont

About the role

The Commissary Production Team Leader will supervise the daily cookie dough production for all of Levain's west coast locations and ensure every one of our world-famous cookies is the best quality possible. The Commissary Team Leader motivates team members to achieve production standards in quality, efficiency, and productivity.

What We're Looking For

• Strong communication & interpersonal skills; team-oriented with a positive attitude
• Maintain a high level of professionalism and care: be adaptable, flexible, and patient
• Be open to feedback and committed to continuous improvement
• Ability to continuously motivate and inspire team members and set a positive example for the team
• Ability to remain calm under pressure in a fast-paced environment when troubleshooting issues: be consistent, patient, and even keeled
• Results-oriented approach with the ability to deliver against daily production schedules
• Detail-oriented with passion and patience for creating consistent, high-quality products
• Proven leadership and supervisory skills with the ability to optimize team performance and development
• Embody and promote the values and standards of Levain Bakery

Responsibilities

Leadership & Team Supervision

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective
• Display a strong sense of teamwork: inspire and supervise all commissary staff
• Supervise all production, sanitation, maintenance, and shipping operations to achieve quality, labor, and product standards
• Provide constructive feedback and coaching to team members to help them improve
• Facilitate open, clear, and effective verbal and written communication with team members, bakery retail leaders, and management
• Continuously train, coach, and develop to improve product knowledge with your team and inspire improvement in production skills

Production & Coordination

• Understand the full production process and maintain a schedule that ensures high output and consistent product quality
• Supervise daily operations to ensure all SOPs are strictly followed
• Prepare and coordinate bakery deliveries, manage invoices, and maintain production spreadsheet
• Ensure the production room is properly set up each day; oversee prep activities
• Accurately weigh and portion cookie dough to meet our 6-ounce standard
• Portion dough manually to ensure consistent shaping
• Mix cookie dough using mixing equipment and follow exact recipes to produce consistent, high-quality batches
• Implement and oversee quality control procedures that ensure product consistency
• Support accurate inventory and ensure supplies are appropriately stocked (FIFO)
• Oversee deliveries of ingredients, paper products, and chemicals

Workplace Safety & Compliance

• Directly supervise and ensure all employees adhere to all food safety, sanitation, hygiene, and uniform standards
• Actively identify and prevent unsafe practices; report concerns to management
• Report production or equipment concerns to management in a timely manner

Requirements

• Minimum 1-3 years in food operations or production facilities, with 1 year supervisory experience preferred
• Open availability: ability to work mornings, nights, weekends, and holidays
• Ability to work 50 hours per week
• Ability to lift/push up to 55+ pounds, including overhead
• Stand/walk for an 8-hour shift (excluding a ½ hour break); some locations require walking up and down stairs
• Read and communicate in English, both verbally and in writing
• Competency in Microsoft Office applications, especially Excel

Compensation & Benefits

• $23-25/hour + 15% bonus
• Health, Vision, Dental Insurance
• Employer-funded Healthcare Reimbursement Account
• Additional supplemental benefits: Commuter Benefits, Employee Assistance Program, Bike-Share Reimbursement
• 14 Weeks Fully Paid Parental Leave
• Three Weeks of Paid Time Off
• 401K with 3.5% Company Match