Commissary General Manager
Position Summary
The Commissary General Manager is responsible for leading all aspects of our central kitchen operations in Vernon. This role oversees food production, product ordering, food safety, sanitation, and team leadership to ensure consistent, high-quality execution across the business.
In addition to supporting store operations, the commissary produces food for direct guest channels including to-go orders, app orders, catering, and third-party delivery. This leader is accountable for building a strong, people-first culture while driving operational excellence and efficiency.
Who We Are
Zankou Chicken is a family-owned, fast-casual Mediterranean brand built on tradition, quality, and heart. Everything We Do Is Guided By a Clear Vision: To create the best fast-casual experience in Taste, Convenience, and Value — inspiring excellence worldwide.
What You’ll Do
Lead Commissary Operations
Oversee all daily food production to support store needs and direct-to-consumer channels
Ensure consistency, quality, and accuracy across all products
Manage production schedules to meet demand while minimizing waste
Product Ordering & Inventory
Oversee all product ordering, receiving, and inventory management
Maintain proper stock levels to support production and sales channels
Manage food cost and reduce waste through effective planning and controls
Food Safety & Sanitation
Uphold the highest standards in food safety, cleanliness, and organization
Ensure full compliance with all health department and regulatory requirements
Lead by example in maintaining a safe and sanitary work environment
Team Leadership & Culture
Lead, coach, and develop the entire commissary team
Create a respectful, accountable, and people-first culture
Ensure proper staffing levels and team engagement
Business Operations
Oversee commissary support for catering, app orders, to-go service, and third-party delivery
Partner with store operations to ensure seamless execution
Identify opportunities to improve systems, efficiency, and overall performance
Experience
5+ years of leadership experience in restaurant, commissary, or food production environments
Experience in high-volume operations required
Strong background in food production and inventory management
Proven ability to lead and develop teams in fast-paced environments
Strong communicator who builds accountability and trust
Hands-on leader who leads by example
Operational Strength
Hightly organized with strong planning and execution skills
Experience managing food cost, labor, and operational efficiency
Solutions-oriented with a continuous improvement mindset
Food Safety & Quality
Strong knowledge of food safety and sanitation standards, certifications in food handling and safety
Commitment to delivering consistent, high-quality food
Compensation & Benefits
Salary: $80,000 – $100,000 annually
Bonus: Up to $10,000 annually based on performance
Full benefits package including health benefits and paid time off
Physical Requirements
- Regularly required to talk and hear
- Very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day
- Lift and/or move items up to 50 pounds
Why This Role Matters
This role ensures every store and every guest receives the quality, consistency, and experience that define Zankou. This leader plays a critical role in supporting our growth while building a strong, respectful, and people-first culture.
Why Join Zankou?
- Be part of a brand with deep roots and massive growth potential
- Work alongside a collaborative and passionate leadership team
- Opportunity to grow your marketing career in the restaurant / hospitality industry
- Competitive hourly pay and outstanding benefits, that include 95% employer paid medical insurance coverage
- Free delicious and healthy meals during every shift
- Opportunity to build something lasting and impactful