Commercial Training Program Manager

About the role

The Commercial Training Program Manager at iRhythm is responsible for designing, developing, executing, and continuously improving training programs that enhance commercial capability and field performance. This role oversees core learning initiatives such as onboarding, everboarding, sales skills development, and ongoing field enablement.

Responsibilities

• Lead the design, development, and delivery of training programs that align with commercial strategy, reinforcing key messages, and elevating field capability.
• Create and maintain instructor-led, self-guided, and virtual learning modules that are educationally sound, logically structured, and aligned to learning objectives.
• Evaluate program metrics and use performance data and field insights to iterate and enhance content and delivery approaches.
• Develop and implement reinforcement ("pull-through") plans to support sustained adoption of skills, knowledge, and behaviors.
• Partner with Enablement, Marketing, Sales, Commercial Partners, Clinical, Commercial Operations, and other functional teams to ensure training programs reflect current strategy, market trends, and field needs.
• Maintain strong relationships with commercial leadership and field teams to identify emerging capability gaps and proactively shape solutions.
• Conduct field rides to observe selling behaviors, assess training applications, and gather insights that inform program enhancements.
• Promote awareness and adoption of training programs across the commercial organization through effective internal communication and engagement strategies.
• Ensure training materials remain current with product updates, competitive shifts, and evolving market conditions.
• Develop and deliver sales skills training programs designed to drive consistent growth in capability, confidence, and productivity within the sales organization.

Requirements

• Bachelor’s degree in relevant areas such as Training & Development, Education, Communications, Business, Sales, Organizational Development, or life sciences discipline.
• 5+ years of experience in pharma, biotech, medical device, diagnostics, or related healthcare environments; experience in training, field sales, account management, or commercial enablement strongly preferred.
• Cardiovascular or arrhythmia experience preferred.
• Demonstrated ability to design, develop, and deliver training programs without reliance on external vendors.
• Ability to identify, evaluate, and implement AI-driven solutions that improve commercial readiness, accelerate content creation, support personalization, and increase operational efficiency across training programs.
• Strong program and project management skills with the ability to manage multiple initiatives, meet deadlines in a dynamic environment, and demonstrate objective success.
• High proficiency in written and verbal communication; skilled in facilitation and stakeholder engagement.
• Proven ability to conduct effective needs analysis, identify capability gaps, and develop targeted, actionable training solutions.
• Strong interpersonal skills with the ability to build trust and influence stakeholders at all organizational levels.
• Experience facilitating both small and large group meetings to achieve defined learning outcomes.
• Self-starter with a strong sense of ownership and commitment to continuous improvement.
• Travel: ~35–40%.

Qualifications

Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career.

Skills

• Strong program and project management skills.
• Effective communication and facilitation abilities.
• Ability to identify and address capability gaps.
• Experience with AI-driven solutions.
• Strong interpersonal and stakeholder engagement skills.

Benefits

iRhythm is committed to providing a comprehensive benefits package that includes:

• Health insurance options.
• Retirement savings plans.
• Flexible work arrangements.
• Professional development opportunities.

Pay

$115,000.00 - $149,000.00

Schedule

Remote - US